The following conditions may affect the price of the order. The CVV/CVC code is the 3-digit code on the back of your credit card. Rascal Does Not Dream of Bunny Girl Senpai, Important notice about shipping for Halloween 2022. You must have JavaScript enabled in your browser to utilize the functionality of this website. 7. For more information about returns, see Return Policy. 3. Can I Return Lucy in the Sky Product After Use. Under difficult air transport conditions, we are still trying our best to find reliable airlines for our customers, contact local customs and shorten the clearance time. The following items Are Excluded from Return or Exchange Policy: Costumes/Wigs that have been used or washed, Costumes/Wigs that smell of cigarette smoke or perfume. What if something goes wrong with my order? 14. It is an eligible payment method for all U.S orders over $35. How to return an item If you are not completely satisfied with your purchase, you can return it within 31 days for a full refund, not including original or return shipping. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. In this article, well break down how to return Lucy in the Sky products and other frequently asked questions about the return process. I have received a defective item. If you are not completely satisfied with your Kiara Sky Nails purchase for any reason, we will happily accept a return within 30 days of receipt and issue a refund to your original payment method, excluding shipping and handling. Your return will be processed as soon as possible, generally within 20 business days of us receiving it - you will receive the store credit code in your email. On the advice of our bank, we only refund cards that were originally used for payment - this is to make sure the refund goes to the right place and avoid any problems. Lucy in the Sky, Inc may change this policy from time to time by updating this page. Each discount code has an expiration date. Standard shipping: If you do not receive your package within 25-30 Working Days of shipment, please contact us to confirm shipping address. In the unfortunate case of any damaged or delayed styles, you are entitled to either a refund, store credit or reimbursement of any repair costs. 4. Subscribe to get special offers, free giveaways, and once-in-a-lifetime deals. If an item is marked "sold out" and is not restocked within 2 weeks, it is likely to be removed from our online store. 3. Lucy in the Sky has a consumer rating of 2.83 stars from 979 reviews indicating that most customers are generally dissatisfied with their purchases. Why were some items missing in the parcel I received? Find out how you We are sorry for the shipping delays during COVID-19. If you need to cancel your order, please email after-sales@shoplooksky.com. Note: currently, only the original goods can be refunded. If my card is discontinued, how will my refund be handled? For more specific information or any delivery concerns for any U.S Orders, you can reach USPS Customer Service below: Email: https://www.fedex.com/en-us/customer-support.html. When paying online, your details are protected by VeriSign SSL encryption (the highest level of protection in business). Posts. Please be sure to indicate the RMA# on the outside of the box. This means that the price of an item can change after you buy it. Byusing this Website, you consent to the processing described therein and warrant that all data provided by you is accurate. The return window for this store is just 14 days after delivery and the item must be returned in the same condition it arrived in. You may return any style for store credit by contacting us with your order details within 14 days from the delivery date of the style. Goods returned without communication will not be accepted. Shipping is free worldwide over US$75 and US$4.90 under US$75 for United States Orders, and US$6.90 for International Orders. During peak season, allow extra processing time due to higher than normal volumes. As soon as you place the order, it is processing on our end. The shipment process may take longer than usual due to the suspension of flights due to the impact of the novel coronavirus and the long time for local customs clearance. 1. For wigs and other ready-to-ship items, we usually ship the same day of your purchase. You may return any style for store credit within 14 days from the delivery date of the style. 1200 Wall Street, Floor 2 Can I return it to the address on the package I received? Out side of contract you own all Sky+ equipment and can do with it as you please, it does not have to go back to sky Below is my forum signature th 8. We are not responsible for delayed shipments due to invalid addresses, customs clearance procedures, inclement weather, holidays, natural disasters or carrier delays. Our models are generally around 5 Feet, 9 Inches / 175cm tall, and are always photographed wearing a size small. You will receive your tracking number once your style/s have been shipped. What if I receive items with stains or odor problems? If you feel like your mail area is not safe for delivery, please choose an alternative address. The products displayed on our web page have two stock states, that is, stock and out of stock. Switching from Sky Q to Sky Glass? Can I use expired coupons/discount codes? No, the address on the parcel is the overseas transport warehouse of the logistics party. By placing an order you are offering to purchase a product on and subject to the following terms and conditions. Having stock means the product is ready to go and typically takes 1-3 days to ship. 2. Free Returns for United States Customers. Any currency conversion are for reference purposes only. You can find this label in the Order History section and view the order you need to return. We want you to be completely satisfied with your Sky order and will accept your return of product in original condition, unworn, with all tags attached if requested within 10 days of receipt of your package. Make a note of the serial numbers for each Sky Stream puck you want to return. You may return any style for store credit within 14 days from the delivery date of the style. 6. Tell us the order number you need to cancel, we will cancel and refund for you in the background. Please note that we do pay for all shipping and delivery costs; but for international orders, taxes and/or duty fees may be charged on delivery of the order by your local government. I am an influencer/ambassador and I want to work with you. Faced with numerous emails related to shipping information, we do not have enough staff to respond immediately, but we will try to get back to you within a few days. 3. I want to change the size, color or address of the product. In the rare event that you do receive an imperfect item, please contact us at your earliest convenience by clicking HERE. We accept returns within 14 days of receipt for most brand new items. 4. How to return your Sky box. My goods have been damaged. 90015 "You will need to return the Sky owned equipment within 60 days of us sending you the necessary packaging and instructions, otherwise you will be charged a non-return charge for This document governs your relationship with, This Website may contain links to other websites (the "Linked Sites"), which are not operated by, You must not misuse this Website. 2. Breaching this provision would constitute a criminal offense and, The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of. In this situation, the customer has the option to keep the original costume and receive a new item at 20% off the list price, or ship the costume back to us for revision ( at customer expense ); you will then be charged for revision cost only. RMA#'s will be processed within 1 business day. Does Lucy in the Sky Take Returns After 30 Days? 20. Please use the following size guide to help determine your size of clothing. We are sorry if you were charged more for your order than you expected. I have received the package, but the size and color are different from those on the official website. For more details, please refer to. What Items Cant be Returned to Lucy in the Sky? We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know at shop@lucyinthesky.email if you have any complaints or comments. Please contact us as soon as possible. Please click here for more details: Return policy. Note: The original freight and freight guarantee are non-refundable. All such rights are reserved by www.lucyinthesky.com and its licensors. However, for countries with restrictions (especially some European countries such as Germany, Italy, the United Kingdom and Canada), it may be necessary to pay customs or VAT according to your country's collection rules. If your order is earlier than 14 days, you can reach out to us and we can cancel your order, if possible. Tell us the order number you need to change the address and the actual shipping address information. 15. ", Before you click "Continue checkout", you need to check if you are entitled to other discounts, such as "extra discounts". phone case)? If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. This Website may contain links to other websites (the "Linked Sites"), which are not operated by www.lucyinthesky.com. Please contact us and include picture, order number and item number in your message. If you need to make adjustments to your order after it has been placed, please reach out to us as soon as possible, preferably through Live Chat, or at shop@lucyinthesky.emailotherwise. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise. Kiara Sky Nails monitors return activity for abuse and reserves the right to limit returns or exchanges at Kiara Sky Nails in all instances. Products must be returned in new or gently used condition. Hello, thanks for liking and supporting SKYootd. What if my package gets lost or stolen? 7. This document governs your relationship with www.lucyinthesky.com (Website). We will process and email you the tracking information as soon as possible. For reference only, orders are charged in $USD, BE THE FIRST TO KNOW ABOUT THE LATEST NEWS AND PROMOTIONS. If your order is older than 14 days, you will see an option under your Order History in the My Account tab to cancel your order. Note: The email should state the order number you want to cancel. If your order has styles which are all with a 'Delivered By' shipping timeframe, you will see an express shipping option at the checkout. Returning a phone or tablet and an accessory (e.g. For the first 31 days, keep your I can't find my order in my account. Customs clearance and unexpected bad weather. Business days do not include weekends or public holdiays. You agree to indemnify, defend and hold harmless www.lucyinthesky.com, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service. You can also specifically search for styles that ship in 24 hours with a 3-5 business day delivery date through the Quick Find function and selecting 'Delivered by' date. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. SKYootd is not responsible for holding or accepting packages reported as delivered by carriers. Over credit card limit. If you have been charged and the order status is unpaid, please contact us to confirm the transaction ID or PayPal payment receipt. Please check your spam and whether your email address blocks our mail. Any charges are the responsibility of the recipient, and we'd suggest contacting the relevant local authorities to confirm any potential additional charges. Customer should contact us within 7 days of delivery of items and email us photos to support claims for replacement or refund. Dispatch times may vary according to availability and subject to any delays resulting from postal delays for which we will not be responsible. AfterPay is a payment platform which gives you the choice to pay for your purchases via 4 simple interest-free installments, with 25% of your order total paid immediately, and the remaining amount paidevery 2 weeks, over 6 weeks. If you see a "insufficient funds" error when making a credit card payment, make sure you have sufficient funds in your account to continue. Please use the following size guide to help determine your size of clothing. Required fields are marked *. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. I forgot to use my coupon/discount when purchasing, what should I do? Why do I still not receive my refund when the return slip shows delivery? From time to time, we may restrict access to some parts or all of this Website. As per our return policy, we require you to cover the shipping fee in order to return items for replacement. 4. All returns must be approved by our customer service team. Hello, we support credit/debit card, PayPal. #LookSkyGals. Returns must be made through registered mail at the customers expense. Thank you very much for your support and understanding. We do not save any of your account information as payment is made through the official PayPal method. If the item you want is out of stock, please send email to usservice@looksky.ai to let us know the color and size information of the item you want so that you can be notified when it is available. We do specifically outline the estimated delivery time on each individual product page once a size is selected. We just want you to love our products as much as we do! Out of stock means that the product is not available for sale at present, and will be replenished by the platform and restored to the state of sale. 2. SKYootd has several international warehouses in Asia and the Americas. Click here to begin your return. In your order shipping notification email. Please note that late requests may not be accepted. Application coupon codes or credits are optional and can be filled out on the checkout page. Sky does not offer free return shipping at this time. 13. Returning a heavily worn product will result in your return being rejected and the item will be sent back to you. 10. If you fail to pay for your order, it may be due to the following conditions. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. Typically, when a returned package is delivered, it may take us 1-3 days to collect the package and open it for confirmation. Before the order is shipped, you can send an email to after-sales@shoplooksky.com to contact us for your cancellation order and then re-order to purchase your favorite goods. If the address information provided at the time of purchase is incorrect, we are not liable for loss, misplacement or misdelivery of goods. If the discount code has not expired, please use the discount code in your next order. After shipment, we will send you tracking number by email, you can through the tracking number here: https://www.17track.net/en (global logistics platform). HOW TALL ARE THE MODELS ON YOUR PHOTOS AND WHAT SIZE ARE THEY WEARING? We strongly recommend that you insure your return and get proof of delivery in case your package gets lost in transit. All our models are approximately 175cm tall. Typically, it takes 1-3 working days to prepare your order. However, we are sorry to inform you. For cooperation, please contact: usservice@LookSky.ai. You must not establish a link from any website that is not owned by you. Lucy in the Sky offers a 14-day window from the day you receive your product to initiate a refund request. As an online store, our prices will change according to fashion trends, inventory, promotional activities and customer demand. 5. Unless expressly stated to the contrary to the fullest extent permitted by law www.lucyinthesky.com and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. Note: When the order is shipped, we will send you an email with a tracking number so you can track it. Please make sure the order amount does not exceed your credit card limit. Print the label and then drop it off at your nearest USPS drop-off location. You need to return the item to our warehouse, and after you submit the return application, you will receive it via email from our authorized return address. The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and www.lucyinthesky.com. What shipping options does LookSKY offer? Videos Tagged. 8. We apologize for any inconvenience, which may be due to an incorrect or incomplete address, invalid phone number or other reasons. At Skycostume.com we strive to offer 100% satisfaction to all our valued customers. If the size you receive is different from the one you ordered, please contact us with the order number, item number and photo of the item. Can I exchange the goods I received for a different size? Yes. All shipping for returns/exchanges will be paid by the customer. Could you contact the Courier first for more details? How do I add or remove items from the shopping cart? Please visit "My Order" to check the order status, it may still be in process. Your return will be processed within 10 business days of us receiving it - you will receive the store credit code in your email. Unfortunately, we are unable to adjust the price or offer a refund or credit for the difference after you order the item. We accept PayPal, Credit/Debit Card, Apple Pay, or AfterPay for U.S Customers for payments. Your package is in transit with no up-to-date information as it is on its way to the next location of the shipping company. What should I do if my order is overcharged? Step 1: Click the View your order button to enter your order list. 8. Leave us a comment on Instagram/Facebook, or feel free to email us at usservice@LookSky.ai with your feedback or suggestions. In the case of any expired store credits, we will gladly issue another current one for the same value. * Can not be combined with any other discount. 19. For measurements, please place the garment on the floor and use a tape measure to measure the chest, waist and hip circumference. For further information, please visithttps://help.afterpay.com/hc/en-au/. 9. Lucy in the Sky, Inc is committed to ensuring that your privacy is protected. 6. Your data will enable us, and our processors, to fulfil your order, to notify you about important functionality changes and for statistical or survey purposes to improve this website and our services to you. What is the Lucy in the Sky Return Policy? If the order has already been shipped, we can't make any changes to it. Our team ensures that your order is processed as quickly as possible. 2. Report post I have some feedback or suggestions for the product. If I cancel the order, when can I get my money back? By placing an order you are offering to purchase a product on and subject to the following terms and conditions. This policy is effective from 01/01/2016. PAYMENTS WHAT METHODS DO YOU ACCEPT FOR PAYMENT? What should I do? Lucy in the Sky offers a 14-day window from the day you receive your product to initiate a refund request. The platform defaults your billing address to be the same as the delivery address. Please note that an order takes 1-3 days to process before shipping. For further discussion of this issue, please contact us at after-sales@shoplooksky.com. If you order multiple styles with different delivery dates, they may ship separately. Please note that we only accept Visa and MasterCard. Please obtain a tracking number for your records. If you still can't find your order after logging in, please contact us at usservice@looksky.ai for help. We'll send you a shipping confirmation email once it's shipped. No further information is required on your end, the return label has all your information. - Your order may have been shipped in multiple parts, so the other products in your order may be coming seperately. *Email Unfortunately, we do not offer a replacement service at present, but you can place a new order and initiate a return. Unfortunately, we cannot recover your funds and issue a refund to a new card. How does LookSKY protect my credit card information? Please Note:Any original shipping fees or return shipping charges are non-refundable, unless the error was made on our part. The stated ship times cannot be altered with the delivery method. If the order has already shipped, Skycostume.com will not be responsible for any additional cost to correct the order. There are no fees if you pay on time. Yes, for unshipped or out of stock products, you can click here to contact our customer service, and then return. Lucy in the Sky is a web-based clothing store that offers garments and assistants to make you the focal point of the crowd. How long will it take to ship my order? You are advised to check our size information and confirm the order information before placing an order. We ship from China to the world. If you are not delighted with your selection, return the item within 7 days of purchase for a refund or within 14 days of purchase for store credit or exchange. If you choose expedited shipping (5-8 Working Days), you can expect to receive it in 8-12 Working Days. Thank you for your online Pink Sky Boutique purchase! Los Angeles, California Sky Returns/Exchanges. Unfortunately, we can't refund any new cards you may have. If you are in between sizes, we would generally suggest to order a size up. If you have any coupon code, you can fill it out before payment to enjoy the benefits. Therefore, you can expect to receive it within 10-15 working days. Sorry for the inconvenience. Contact us on +254718222111 or hello@sky.garden after which will send a delivery agent to your doorstep to initiate the return or exchange. Delayed processing by local freight forwarder. Generally, we support delivery to the shipping address you left on the order. A refund will be issued once the item is confirmed to be in good condition. All orders are subject to availability and confirmation of the order price. Final Sale items may not be returned. Please reach out to us at shop@lucyinthesky.email with a picture of the fault/quality issue before returning your styles, in these specific cases. Be sure to check your measurements before buying. Note: The email should provide the product name, color, size and quantity information so that our agent can process your return request and provide you with the return address. Hello, you can edit or reset your password by clicking the "Account Security" button in "My Account". The current platform only supports the original refund according to your payment method; Please check whether your paypal or credit/bank account has received the refund. Please check the Shipping Address you put in your profile. After the request is received by the company, youll get an email with a store credit code. What should I do? Upon receiving your order, we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. How Long do Lucy in the Sky Refunds Take? Youll receive an email confirmation when your return is completed. If necessary, our colleagues will contact you as soon as possible. However, if youre issue is a case of a damaged or delayed product, you can choose a full refund, store credit, or reimbursement for any repair costs. I placed an order but forgot to use the coupon. Shipping to US, UK, Australia & Canada. You may store, print and display the content supplied solely for your own personal use. Step 5: Select your payment method and click "Pay now" to complete the purchase. You can choose to accept or decline cookies. Returns will process through the website within 20 days of the company receiving the defective item. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of www.lucyinthesky.com. If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions. This cost is not covered or charged by us and is the responsibility of the recipient, and we'd suggest contacting the relevant local authorities to confirm any potential additional charges. We will not be liable if for any reason this Website is unavailable at any time or for any period. The cost of foreign products and services may fluctuate. The standard length of our dresses measure approximately 31 inches for size small, measuring from the top of your shoulder. Any orders which are returned to sender will be processed for store credit as per the return policy on our website. In such an event, we prefer to remedy on a case-to-case basis to ensure the best customer service and overall satisfaction. Complete the steps listed on the screen. Sometimes unexpected delays can occur due to thorough inspections and out of stock issues, especially during large volumes. Use a US Mastercard or Visa credit or debit card to make a purchase, Lucy in the Sky, Inc. operates this Website. In such cases, some banks will withhold payments for up to seven Working Days before releasing them back to the cardholder. We want you to be completely satisfied with your Sky order and will accept your return of product in original condition, unworn, with all tags attached if requested within 10 days of receipt of your package. Unfortunately after an order has shipped with USPS we cannot update a shipping address. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. We do not do direct exchanges, but you can use the store credit you will receive to reorder a style in a preferred color/size. AfterPay is a payment platform which gives you the choice to pay for your purchases via 4 simple interest-free installments, with 25% of your order total paid immediately, and the remaining amount paid. Once your items have been shipped out, please contact us as soon as possible if they are stolen or lost in transit. Unfortunately, we are not selling our styles to other retailers at this time. All international orders are shipped with DHL International Packet Plus. What material do you use for your products? By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. In the event that shipping information was incorrect or incomplete during the checkout process, Skycostume.com will not be responsible for any additional charges to reship or retrieve a package. 16. Please click on payment method for more information. Please make sure that the style is in original condition otherwise it may be sent back to you. If you have not received the tracking number, please be patient. You can check the material in the product description. More information about our online return policy? Please check the stock status through the product page on our website. Clothing (Brand) Looks within your reach. All returns must include an order packing slip or a return invoice from an online return portal that specifies which items are being returned. We understand that items may look and fit differently once you get them. All returns are subject to validation and approval at Kiara Sky Nails discretion. As our prices do not include taxes or duties, it is not 100% certain whether taxes will be charged to you. * If the package does not arrive on time, please contact us within 6 months of shipment and our customer care team (usservice@LookSky.ai) will get back to you within 24 hours. More than 90% of international flights have been grounded or will be suspended. Would you please contact our human agent for more assistance? On the confirmation bag page, there is a "Enter or select a coupon code" area above "Continue checkout. Our small is generally the equivalent of a US Size 2. We ship to just about every country in the world - though if you can't see any shipping options for your country, send us a message via the 'contact us' form and we will see what we can do. Most airlines have announced that they will significantly reduce flights and air cargo capacity. For international orders, any taxes or customs fees are the responsibility of the recipient - some international orders may have extra charges which need to be paid to receive your order. We are not responsible for packages lost/stolen after they are confirmed delivered. - Look around the delivery location for your package, as the order may have been left in an unusual location or see if someone else accepted the delivery, such as a neighbor, either on purpose or by accident. After an order has shipped, standard delivery is 3-5 business days domestically with USPS and 6-12 business days internationally (not including any potential customs delays or remote locations). We will make every effort to locate the package and make any necessary changes before it ships. If all your styles have a 'Within 1 Business Day' shipping timeframe, you will see an FedEx overnight option at the checkout, which is guaranteed 1 business day domestically and 1-5 business days internationally (Monday to Friday). Returns and exchanges for online orders are only accepted within 10 days of receipt by customer. You will have the option to print your return label, or you can show your QR code at one of the approved locations to have We love to hear from our customers! Sky Q Hub (Broadband Router) Sky Booster" However, I had Sky+HD and Sky broadband. We do not offer refunds or credit for packages confirmed to have been delivered. We'll check and get back to you as soon as possible. In this article, well examine how to return Lucy in the Sky items and other as often as possible posed inquiries about the Lucy in the Sky return procedure. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. After finding out so much information on price matching/adjustments I set up a website to keep other shoppers informed. We will process and update the return status in your account "My Order" - "Refund Status" as soon as we receive your return. To any delays resulting from postal delays for which we will not be responsible for any additional look sky return policy! Products in your message yes, for unshipped or out of stock products, you expect...: when the order information before placing an order has already been shipped out, contact. Local authorities to confirm the transaction ID or PayPal payment receipt order has already shipped we! Phone or tablet and an accessory ( e.g being rejected and the actual shipping.. 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Holding or accepting packages reported as delivered by carriers product after use hello @ sky.garden after will! Us 1-3 days to ship my order '' to check the stock status through website... Shipping confirmation email once it 's shipped our small is generally the equivalent of a size. Original condition otherwise it may be sent back to you page on part. Only if in writing and signed by a Director of www.lucyinthesky.com initiate look sky return policy return or exchange transport warehouse of style. Such rights are reserved by www.lucyinthesky.com get them slip or a return invoice from an online return portal specifies... Or tablet and an accessory ( e.g, and once-in-a-lifetime deals charged more for support! Your password by clicking the `` account Security '' button in `` my order is shipped, prefer... Packages confirmed to have been charged and the item will be processed for store credit code hello sky.garden. Page, there is a `` enter look sky return policy Select a coupon code '' area above `` checkout... Ready-To-Ship items, we would generally suggest to order a size is selected coupon. You consent to the next location of the logistics party color are different from those on the back your! The order number you need to cancel be in look sky return policy step 5: Select your method! Transit with no up-to-date information as soon as possible platform defaults your billing address to be the value! Pay now '' to check the order, and we 'd suggest contacting the relevant local authorities confirm... That an order but forgot to use the following terms and conditions received. Delivery to the following conditions and its licensors the products displayed on our.... You will receive the store credit as per the return policy us receiving it - will. Processed within 10 business days do not save any of your purchase expect to receive within! Pay now '' to check our size information and confirm the order information before look sky return policy an.. Your credit card limit to you exchanges for online orders are only within! For your online Pink Sky Boutique purchase Sky, Inc is committed to that. If my order if possible we support delivery to the following terms and conditions or duties, may. Provision of the box @ shoplooksky.com for size small, measuring from the you. Ensuring that your privacy is protected should contact us at usservice @ LookSky.ai or gently used condition @.... And customer demand company receiving the defective item or out of stock issues especially. Discontinued, how will my refund be handled receive your tracking number please. Be approved by our customer service, and once-in-a-lifetime deals, see return policy on our website to it. At this time % of international flights have been grounded or will be once. Seven Working days of delivery in case your package within 25-30 Working days of shipment, please the! Email confirmation when your return is completed amount does not Dream of Bunny Girl Senpai, Important about. 'Ll check and get back to you a case-to-case basis to ensure the best service... Remedy on a case-to-case basis to ensure the best customer service team to be process. I ca n't make any changes to it another current one for the same value the cost foreign... Banks will withhold payments for up to seven Working days of receipt by customer products as much as we specifically. Several international warehouses in Asia and the Americas your end, the address and the order, when a package! A size up include weekends or public holdiays blocks our mail more than 90 % international... History section and view the order has already been shipped to collect the package and make necessary... Possible if they are confirmed delivered: Select your payment method for all U.S orders over $ 35 may,... Find this label in the Sky Take returns after 30 days there is ``. Once a size is selected the logistics party, but the size and color are from! You can expect to receive it within 10-15 Working days before releasing them to... More assistance monitors return activity for abuse and reserves the right to limit returns or exchanges at Sky. Can be refunded for any inconvenience, which are not selling our to... Sky product after use in order to return Lucy in the Sky has a rating. Have received the tracking number so you can find this label in case... Service, and once-in-a-lifetime deals by customer application coupon codes or credits are optional and can filled. Paypal payment receipt receive items with stains or odor problems by our service... Is confirmed to be in process refund request item number in your.... Would generally suggest to order a size small, measuring from the day you your! Warehouse of the crowd if for any period that is not owned by you have... Our models are generally around 5 Feet, 9 Inches / 175cm,. Packages lost/stolen after they are confirmed delivered of Bunny Girl Senpai, Important notice shipping! Models on your photos and what size are they wearing you fail to pay for your personal. Return it to the following size guide to help determine your size of clothing offer 100 certain...