alert, we recommend that you still proceed with the upgrade. Confirm the expected results in the pop-up Control Hub is the administration portal for all of the Webex Platform, it covers Calling, Meetings, Teams and Webex Rooms! The document also contains best practices for sending out communications to users in your organization. Whether you received a notice about an expiring certificate or want to check on your existing SSO configuration, you can use the Single Sign-On (SSO) management features in Control Hub for certificate management and general SSO maintenance activities. Choose the certificate type for your certificate status table under Management > Organization Settings > Authentication. 30 2022 | 37712 | 45 Update Webex Meetings site management from Site Administration to Control Hub can import the updated metadata into Webex at any time. If enabled, applications that are launched through Windows (such as Webex App and Cisco Directory Connector) authenticate as the user who's signed in, regardless of what email address is entered during the initial email prompt. The Security Assertion Markup Language (SAML 2.0) Federation Protocol is used to provide SSO authentication between the Webex cloud and your identity provider (IdP). urn:oasis:names:tc:SAML:2.0:nameid-format:transient, urn:oasis:names:tc:SAML:1.1:nameid-format:unspecified, urn:oasis:names:tc:SAML:1.1:nameid-format:emailAddress. Certificate (SP)" in this article. Import your metadata from the ADFS server paste it in a private browser window. It eliminates secure, Download the Webex metadata to your local system, Import the IdP metadata and enable single sign-on after a test, Synchronize Okta Users into Cisco Webex Control Hub, Single Sign-On Integration in Control Hub. In the web browser SSO profile, Webex App supports the following bindings: The SAML 2.0 Protocol supports several NameID formats for communicating about a specific user. document how to configure the integration. In all toggle on the Single Sign-On setting to start the notification. You can follow the procedure in Suppress Automated Emails to disable emails that are sent to new Webex App users in your organization. In all other cases, you must use the Less secure option. two commands: Set-AdfsRelyingPartyTrust sign-on setting to start the setup SSO lets people use one set of credentials to sign in to multiple applications. Invalid status code in response. Go to Enterprise Applications and then click Add. Webex Assistant for Meetings is an intelligent, interactive virtual meeting assistant that makes meetings and webinars searchable, actionable, and more productive. New users created while SSO is disabled receive an email asking them window, and if the test was successful, click Switch to new You Configure single sign-on in Control Hub with Okta, Small business account management (paid user), nameid-format urn:oasis:names:tc:SAML:2.0:nameid-format:transient, urn:oasis:names:tc:SAML:1.1:nameid-format:unspecified or urn:oasis:names:tc:SAML:1.1:nameid-format:emailAddress, Single From there, you You can configure a single sign-on (SSO) integration between a Control Hub customer organization and a deployment that uses Microsoft Azure as an identity provider (IdP). When it comes to device management, Control Hub is the single pane of glass for all cloud deployments and recently with our new Webex Edge for Devices it can handle some of the On Premises workload as well. Choose to add by the MAC address or by generating an activation code to enter on the device itself. organization: Trust anchors are public keys that act as an From there, you can walk through The process authenticates users for all the applications that they are given rights to. This is only opens, authenticate with the IdP by signing in. minimize the change by only updating the certificate in your SSO configuration and metadata was not imported into the IdP because an IdP admin wasn't available, or if access token that might be in an existing session from you being signed Choose Manage then All We don't support making Webex app visible to users. TrackingID: NA . ADFS server and look for the following error: An error occurred during an attempt to When the Properties window appears, browse to the Advanced tab, SHA-256 and then select OK to save your changes. (You can expect alerts on day 60, 45, 30, and 15.) locate and upload the metadata file. Cisco Webex uses basic authentication by default. Under Manage, click Properties, and set Visible to users? Webex App supports the following NameID formats. information cached in your web browser that could provide a false positive result when IdP documentation. are removed. possible if your IdP used a public CA to sign its metadata. The document also contains best practices for sending out communications to users in your organization. Click Permissions in the Admin Portal and see Deploy applications for configuration details. Run Update-AdfsRelyingPartyTrust -MetadataFile "//ADFS_servername/temp/idb-meta--SP.xml" -TargetName "Cisco Webex". But if you have an identity provider, you can choose to tie that environment into Cisco Webex. This is only Keep this screen open. Search for "Cisco Webex" and add the application to your tenant. Check the username and password and try again. For more information, refer to your Next Topic: SAML SSO Deployment Guide . In the web browser SSO profile, Webex App supports the following bindings: The SAML 2.0 Protocol supports several NameID formats for communicating about a specific user. Do not test SSO integration from the identity provider (IdP) interface. Use the procedures in Synchronize Azure Active Directory Users into Cisco Webex Control Hub if you want to do user provisioning out of Azure AD into the Webex cloud. We only support Service Provider-initiated (SP-initiated) flows, so you must use the Control Hub SSO test for this integration. clipboard from this screen and paste it in a private browser window. When I attempt to log in, it gives the following message: "Your account is not authorized. this feature), we recommend that you schedule this upgrade during a maintenance window where Sign in to Cisco Webex Meetings with your administrator credentials. See the custom attribute - Suppress invite email option enabled : do not send invity emails to users. Select Relying Party Trust in the main window, and then select Properties in the right pane. Configure a claim on the IdP to include the uid attribute name with a value that is mapped to the attribute that is chosen in Cisco Directory Connector or the user attribute that matches the one that is chosen in the Webex identity service. Set up your network so Webex can access all the necessary traffic. If you can't access Webex Meetings in this way and it is not managed in Control Hub, you must do a separate integration to enable SSO for Webex Meetings. In Control Hub, you'll see the SSO setting toggled off and all SAML certificate listings Encryption Certificate Revocation turned on, you need need to run these Because IdP vendors have their own specific documentation for certificate Please replace the value from the SP EntityDescriptor ID value in the For more information, refer to your IdP documentation. uploaded and interpreted correctly by your IdP. Not all IdPs support SLO; please testing your SSO configuration. To see the SSO sign-in experience directly, you can also click Configure Single Sign-On for Webex Administration Site administrators have the option to set up their organization with single sign-on (SSO). Check the assertion that comes from Azure to make sure that it has the correct nameid format and has an attribute uid that matches a user in Webex App. I tried to updated users this morning in the WebEx Control Hub, using the Cisco Directory Connector, and it caused a major issue with my Webex account. In these For example: , Configure single sign-on in Control Hub with Active Directory Federation Services (ADFS). certificate, Choose urn:oasis:names:tc:SAML:2.0:nameid-format:transient, urn:oasis:names:tc:SAML:1.1:nameid-format:unspecified, urn:oasis:names:tc:SAML:1.1:nameid-format:emailAddress. Single sign-on and Control Hub Integrate Control Hub with Okta Download the Webex metadata to your local system Configure Okta for Webex services Import the IdP metadata and enable single sign-on after a test You can configure a single sign-on (SSO) integration between Control Hub and a deployment that uses Okta as an identity provider (IdP). It eliminates Webex Control Hub delivers IT with a centralized, single pane of glass capable of supporting all phases of the service lifecycle, from configuration through optimization. Follow the Ensure that your ADFS server's system clock is synchronized to a reliable Internet time source that uses the Network Time Do not allow any character to be repeated 3 times or more. secure (signed by a public CA), depending on how your IdP Click Next. In this case, walk If you cannot see the Azure Active Directory icon, click More services. Sign in to the Azure portal at https://portal.azure.com with your administrator credentials. paste it in a private browser window. Webex App only supports the web browser SSO profile. With the updated URLs, copy the rule from your text editor (starting at "c:") and paste it in to the custom rule box on your certificate. Webex App users are not affected. information cached in your web browser that could provide a create: In the Delivery channel section, check the box for If you receive an authentication error there may be a problem with the We can send these to you through email, a space in the Webex App, or both. Deactivate. When we go to configure the Pardot Webex connector we are getting a password failure error. to No. Select Finish to create the rule, and then exit the Edit Claim Rules window. Please contact your administrator". We only support Service Provider-initiated (SP-initiated) The link to the meta-data is located on the Trust page of the Admin Portal. Okta does not sign the metadata, so you must choose Less Copy the URLs for the entityID (at the top of the file) and the assertionConsumerService location (at the bottom of the file). certificate. On the Webex Administration page, perform the following steps: Select SAML 2.0 as Federation Protocol. To see the SSO sign-in experience directly, you can also click Single Sign-On Integration in Control Hub If you have your own identity provider (IdP) in your organization, you can integrate the SAML IdP with your organization in Control Hub for single sign-on (SSO). The next time users sign in, they may If you decide to exit the wizard before you complete it, you can access More secure option, if you can. to set a password. //ADFS_servername/temp/idb-meta--SP.xml. Whether you received a notice about an expiring certificate or want to check on your existing SSO configuration, you can use the Single Sign-On (SSO) management features in Control Hub for certificate management and general SSO maintenance activities. metadata, Copy URL to Cisco Webex Control Hub Control Hub is the central interface to manage your organization, manage your users, JavaScript is not enabled. Other formats such as urn:oasis:names:tc:SAML:1.1:nameid-format:unspecified or urn:oasis:names:tc:SAML:1.1:nameid-format:emailAddress will work for SSO integration but are outside the scope of our documentation. dry run and doesn't affect your organization settings until you enable All of this can help keep data safe and meet regulatory needs. Some Webex Site Aministration features and options that are not available when you use Control Hub to manage your Webex site are: Security Options. More secure option, if you can. rules, see how to update Webex a metadata file and upload it that way. Browse to the following URL on the internal ADFS server to download the file: https:///FederationMetadata/2007-06/FederationMetadata.xml. After the cloud and the identity provider . Set Up Single Sign On (SSO) for Users Webex App uses basic authentication. you choose first radio button and activate SSO. Choose the certificate type for your organization: Trust anchors are public keys that act as an authority to verify a digital signature's certificate. From the customer view in https://admin.webex.com, go to Management > Organization Settings, and then scroll to Authentication. sign-on setting to start the setup SSO lets your users use a single, common set of credentials for Webex App applications and other applications in your organization. See Alerts center in Control Hub for more The auto-provisioning feature in Control Hub allows the users to self-provision the devices for Calling in Webex (Unified CM) with zero or minimal intervention. To see the SSO sign-in experience directly, you can also click that you set up in your environment. flows, so you must use the Control Hub SSO test for this integration. , . Select Add Rule again, select Send Claims Using a Custom Rule, and then select Next. Cisco has expanded Control Hub's functionality with a focus on deep analytics, interactive reports, and detailed insights to enable both real-time support teams and service . Your SSO deployment is You can also sign in to Control Hub at https://admin.webex.com using your Site Administration credentials. For Ready to Add Trust, select Next and finish adding the relying trust to ADFS. From there, you can walk through signing in with SSO. The configuration guides show a specific example for SSO integration but do not provide exhaustive configuration for all possibilities. This rule provides ADFS with the spname qualifier attribute that Webex does not otherwise provide. Webex best practices for secure meetings: Control Hub Overview of Webex security The Webex Meetings Suite helps enable global employees and virtual teams to meet and collaborate in real time as though they were working in the same room. From the customer view in https://admin.webex.com, go to Management > Organization Settings, scroll to Authentication, and then choose Actions > Import metadata. Navigate to your IdP management interface to retrieve the new metadata Copy URL to clipboard from this field during the login process. '754B9208F1F75C5CC122740F3675C5D129471D80'. The Webex metadata filename is idb-meta--SP.xml. Once integrated, you can also suppress automated emails for new users so that you can send your own announcements. wizard. If you see that error, check the Event Viewer logs on the private CA. Run Get-AdfsRelyingPartyTrust to read all relying party trusts. From there, you can walk through Go to Manage > Users and groups, and then choose the applicable users and groups that you want to grant access to Webex App. SLO). credentials. For SSO and Control Hub, IdPs must conform to the SAML 2.0 specification. For SSO and Control Hub, IdPs must conform to the SAML 2.0 specification. This document only covers single sign-on (SSO) integration. metadata and upload it to Control Hub to renew the certificate. There is a related tutorial on the Microsoft documentation site. Other formats such as urn:oasis:names:tc:SAML:1.1:nameid-format:unspecified or urn:oasis:names:tc:SAML:1.1:nameid-format:emailAddress will work for SSO integration but are outside the scope of our documentation. screen and paste it in a private browser window. Go to Management > Organization Settings, scroll to Authentication, click Modify, and then select Integrate a 3rd-party identity provider. For more information, refer to your IdP documentation. (RDP), or through specific cloud provider support, depending on your IdP locate and upload the metadata file. An existing IdP Session remains valid. in. Go to Azure Active Directory for your organization. certificate. You must install one connector for each Active Directory domain that you want to synchronize. In this case, walk through the steps again, especially the steps where you copy and paste the Control Hub metadata into the IdP setup. certificate was revoked, the certificate chain could not be verified as specified by the Return to Management > Organization Settings > Authentication in https://admin.webex.com, and then choose Actions > Import metadata. You should use the More secure option, if you can. Configure Webex Calling; Configure SSO; Enable security features; Manage meetings site; Configure scheduling; Deploy hybrid services; Control Hub (Admin Portal) . In addition, IdPs must be configured in the following manner: In Azure Active Directory, provisioning is only supported in manual mode. In the main ADFS pane, select the trust relationship that you created, and then select Edit Claim Rules. If you understand the impact of disabling SSO and want to proceed, click This makes sure that Webex services are optimized for your users, and makes it easier for you to troubleshoot network issues that may come up. -EncryptionCertificateRevocationCheck None. If your Webex site is integrated in Control Hub, the Webex site inherits the user management. Each SSO management feature is covered in the individual tabs in this article. other cases, you must use the Less secure option. This helps to remove any SSO configuration. Result: You're finished and your organization's IdP certificate is now seamlessly. Copy URL to clipboard from this screen and If you can't access Webex Meetings in this way and it is not managed in Control Hub, you must do a separate integration to enable SSO for Webex Meetings. metadata that is downloaded from Control Hub. sign-on, Import data about the relying party from a file, Permit all users to access this relying party, Download the Webex metadata to your local system, Create claim rules for Webex authentication, Import the IdP metadata and enable single sign-on after a test, https://www.cisco.com/go/hybrid-services-directory, update (a different) IdP with SAML Metadata for a New Webex SSO Certificate, https://docs.microsoft.com/powershell/module/adfs/update-adfsrelyingpartytrust. This option can help We use the example "Cisco Webex" but it could be different in your AD FS. This step may be done through a browser tab, remote desktop protocol To check if the SAML Cisco (SP) SSO certificate is going to expire: Sign in to https://admin.webex.com, and check your Alerts center. For example, the integration steps for nameid-format urn:oasis:names:tc:SAML:2.0:nameid-format:transient are documented. This helps to remove any You'll see a notice when the imported IdP SAML metadata is going to expire or Hi everyone, I have a simple problem about how to activate users who are added in the Webex Control Hub. Control Hub, Webex Directory Connector, or the SCIM API to help ensure that users are deprovisioned and lose access after an HR event. pop-up window, and if the test was successful, click Switch to new The document also contains best practices for sending out communications to users in your organization. The only thing I see is asking Cisco to disable it and \ you then login using a previously defined administrator account that was activated \ before SSO was . can use our IdP integration guides or consult the In the results pane, select Cisco Webex, and then click Create to add the application. that is set by the IdP that is integrated with the Webex organization. a metadata file, More It eliminates further prompts when users switch applications during a particular session. After you export the Webex metadata, configure your IdP, and download the IdP metadata to your local system, you are ready to import it into your Webex organization from Control Hub. When updating the SSO certificate, you may be presented with this error when signing in: Authentication and authorization flow via Webex When Webex Assistant is enabled in Cisco Webex Control Hub and turned on in a meeting or webinar, the host and participants can use voice commands during a meeting or webinar and capture meeting or webinar highlights. other cases, you must use the Less secure option. = "urn:oasis:names:tc:SAML:2.0:nameid-format:transient", Properties["http://schemas.xmlsoap.org/ws/2005/05/identity/claimproperties/namequalifier"] changes. You may want to disable SSO you're changing identity providers (IdPs). Sign in to the AD FS server with administrator permissions. You should use the secure, All If single sign-on has been enabled for your organization but is failing, you can See What is Azure Active Directory to understand the IdP capabilities in Azure Active Directory. to create a password. Control Hub, Webex Site Administration : Web Browser . You can configure a single sign-on (SSO) integration between a Control Hub customer organization and a deployment that uses Microsoft Azure as an identity From there, you can walk through signing in with SSO. For Choose Issuance Authorization Rules, select Permit all users to access this relying party, and select Next. To see the SSO sign-in experience directly, you can also click In Webex App, a user can sign out of the application, which uses the SAML single logout protocol to end the session and confirm that sign access token that might be in an existing session from you being signed (See Configure Single Sign-On for Webex for more information in SSO integration in Site Administration.). Select Test SSO setup, and when a new browser tab opens, authenticate with the IdP by signing in. A Webex App error usually means an issue with the SSO setup. provider (IdP). within its validity period. Sign in to Control Hub, then test the SSO integration: Go to Management > Organization Settings, scroll to Authentication, and Set-ADFSRelyingPartyTrust -TargetIdentifier https://idbroker.webex.com/ Drag and drop your IdP metadata file into the window or click Choose In the metadata that you load from your IdP, the first entry is configured for use in Webex. Make sure to replace the file name and target name with the correct values from your metadata with the new certificate from the Webex cloud. This helps to remove any information cached in your IdP. In all You can follow the procedure in Suppress Automated Emails to disable emails that are sent to new Webex App users in your organization. A custom claim rule cannot be written to private CA. Specify lock out account after [n] failed attempts to log in. I can no longer log in to the WebEx control Hub. You can verify the URL if necessary by navigating to Service > Endpoints > Metadata > Type:Federation Metadata Do not test SSO integration from the identity provider (IdP) interface. (This attribute could be E-mail-Addresses or User-Principal-Name, for example.) When your IdP environment changes or if your IdP certificate is going to expire, you Webex App supports the following NameID formats. can walk through signing in with SSO. signature's certificate. flows, so you must use the Control Hub SSO test for this integration. Spell the outgoing claim types exactly as shown. We only support Service Provider-initiated (SP-initiated) This includes if the metadata is not signed, self-signed, or signed by a private CA. To make sure that the Webex application you've added for single sign-on doesn't show up in the user portal, open the new application. Sign-Out -> Sign-In -> SSO kicks in and it logs back in with my account automatically www.webex.com -> sign-in -> WebEx Meetings -> Enter any valid username at all -> SSO Kicks in before I can enter a password Other browsers/Incognito or private Mode in any browser -> Same result Using mobile phone that's tied to our network via MDM -> Same result You can follow the procedure in Suppress Automated Emails to disable emails that are sent to new Webex App users in your organization. Deactivate account after [n] days of inactivity. Click Assignments, choose all the users and any relevant groups that you want to associate with apps and services managed in Control Hub, click Assign and then click Done. Go to Common Site Settings and navigate to SSO Configuration. We have enabled SSO with DUO for our account/users. Choose Less secure (self-signed) or More Sign in to the Okta Tenant (example.okta.com, where example is your company or organization name) as an administrator, go to Applications, and then click Add Application. -EncryptionCertificateRevocationCheck None. In the web browser SSO profile, Webex App supports the following bindings: The SAML 2.0 Protocol supports several NameID formats for communicating about a specific user. To see the SSO sign-in experience directly, you can also click Copy URL to clipboard from this screen and paste it in a private browser window. Copy just the entityID from the Webex metadata file and paste it in the text file to replace URL2. For Select Data Source select Import data about the relying party from a file, browse to the Control Hub Metadata file that you downloaded, and select Next. Choose the certificate type for the renewal: Trust anchors are public keys that act as an authority to verify a digital Use the following PowerShell command to skew the clock for the Webex Relying Party Trust relationship only. new users may not be able to sign in successfully. There may be a notification Configure single sign-on in Control Hub with Microsoft Azure, Small business account management (paid user), Single sign-on, Less secure, Integrate Control Hub with Microsoft Azure, Download the Webex metadata to your local system, Configure SSO application settings in Azure, Import the IdP metadata and enable single sign-on after a test, tutorial on the Microsoft documentation site, Synchronize Okta Users into Cisco Webex Control Hub, Synchronize Azure Active Directory Users into Cisco Webex Control Hub, https://addons.mozilla.org/en-US/firefox/addon/saml-tracer/, Return to the Control Hub certificate selection page in your browser, and then click, If Control Hub is no longer open in the browser tab, from the customer view in. From the customer view in https://admin.webex.com, go to Management > Organization Settings, scroll to Authentication, and then choose Actions > Export metadata. Please read all directions before beginning. Existing authenticated users with a valid OAuth Token will continue Web Conferencing Control Hub Manage, analyze, and secure your Webex services Control Hub offers a holistic view of all your Webex services. Single Sign-On Webex SSO uses one unique identifier to give people in your organization access to all enterprise applications. Single sign-on and Control Hub Integrate Control Hub with Microsoft Azure Download the Webex metadata to your local system Configure SSO application settings in Azure From time to time, you may receive an email notification or see an alert in Control Hub that the Webex single sign-on (SSO) certificate is going to expire. authority to verify a digital signature's toggle on the Single Email, Webex space, or both. Webex App only supports the web browser SSO profile. The process authenticates users for all the applications that they are given rights to. Click Next. cases, the ADFS host is not allowed through the firewall on port 80 to validate the certificate. Do not skip this step; otherwise, your Control Hub and Okta integration won't work. Webex App; This is only possible if your IdP used a public CA to sign its metadata. a metadata file, More rules. engage your Cisco partner who can access your Webex organization to disable it for you. You can configure a single sign-on (SSO) integration between Control Hub and a deployment that uses Active Directory Federation Services (ADFS 2.x and later) as an identity provider (IdP). through specific cloud provider support, depending on your IdP setup and whether you or in ADFS Management. information. If you or the customer reconfigure SSO for the customer organization, user accounts will go back to using the password policy On the Import IdP Metadata page, either drag and drop the IdP metadata file onto the page or use the file browser option to locate and upload the metadata file. Metadata in AD FS, we Gather your IdP metadata, typically as an exported xml file. In some cases, for the major IdP vendors The SSO configuration does not take effect in your organization unless Follow the documentation for your IdP to import the Webex SP metadata. further prompts when users switch applications during a particular session. Each SSO management feature is covered in the individual tabs in this article. Single sign-on (SSO) is a session or user authentication process that permits a user to provide credentials to access one or more applications. A Webex App error usually means an issue with the SSO setup. about updating the SSO Service Provider Certificate. false positive result when testing your SSO configuration. document how to configure the integration, Single Sign-On Integration in Control Hub. If your organization's certificate usage is set to None but you're still receiving an This step stops false positives because of an access token that might be in an existing session from you being signed in. User linking All active and verified users are linked to Control Hub. In this case, walk From time to time, you may receive an email notification or see an alert in Control Hub that the IdP certificate is going to expire. -SigningCertificateRevocationCheck None If you want to add an extra layer of security for users in your organization, you can enable multi-factor authentication (MFA) in Control Hub. it again any time from Management > Organization Settings > Authentication in https://admin.webex.com. Drag and drop your IdP metadata file into the window or click Choose In addition, IdPs must be Click Next. This step is useful in common IdP SAML certificate management scenarios, such as IdPs You can assign a user or a group. or more applications. For Specify Display Name, create a display name for this relying party trust such as Webex and select Next. paste it in a private browser window. secure, "Renew Webex If your IdP does not support multiple certificates (most IdPs in the market do not support After you export the Webex metadata, configure your IdP, and download the IdP metadata to your local system, you are ready to import it into your Webex organization from Control Hub. To see the SSO sign-in experience directly, you can also click Copy URL to Copy URL to clipboard from this screen and In the metadata that you load from your IdP, the first entry is configured for use in Webex. In your browser, open the metadata file that you downloaded from Control Hub. Webex metadata file. If this error occurs you must run the commands Control Hub Administration for Webex Services Hybrid What's New Section Overview What's New With Hybrid Services Hybrid Calendar release notes Webex Video Mesh release notes Directory Connector release notes How Do I Get an Account for Support Case Management (SCM)? You must install a minimum of ADFS 2.x from Microsoft. or more applications. You can go directly into the SSO wizard to update the certificate, too. integrated IdP configuration. If SSO is disabled, users who have to authenticate will see a password entry Check the username and password and try again. The configuration guides show a specific example for SSO integration but do not provide exhaustive configuration for all possibilities. relying party trust's encryption certificate revocation settings, or the certificate is not authority to verify a digital signature's Businesses, institutions, and government agencies worldwide rely on Webex. (See Configure Single Sign-On for Webex for more information in SSO integration in Site Administration.). Control Hub; Webex Meetings and Webex Webinars; Webex for Cisco Broadworks; Webex Calling; Hybrid services; Webex devices; Webex Contact Center; Release notes. If your Webex site is integrated in Control Hub, the Webex site inherits the user management. Use the procedures in Synchronize Okta Users into Cisco Webex Control Hub if you want to do user provisioning out of Okta into the Webex cloud. The hexadecimal value is unique for your environment. Get the Report Create a seamless, smarter admin experience. After you change the certificate or going through the wizard to update the certificate, renewed. metadata. Webex SSO breaks Salesforce/Pardot connectors We have been up and running with Webex for the past 12 months on Control Hub. If you've downloaded the Webex SP 5 year certificate and have Signing or Upload the SAML metadata file from Webex to a temporary local folder on the AD FS server, eg. You can configure your Webex sites, manage users, and view reports, all from Control Hub. rules. Copy URL to clipboard from this screen and environment. Copy the Reply URL value and paste it into Sign on URL, and then save your changes. toggle on the Single Certificate (SP)", Choose The completed rule should look like this: Small business account management (paid user), nameid-format urn:oasis:names:tc:SAML:2.0:nameid-format:transient, urn:oasis:names:tc:SAML:1.1:nameid-format:unspecified or urn:oasis:names:tc:SAML:1.1:nameid-format:emailAddress, Single If you decide - Active Directory Integration enabled : automatically added users from AD. 'https://idbroker.webex.com/' certificate identified by thumbprint Authentication, and then Webex supports both the redirect and post methods, available in our All services that are part of your Webex organization subscription are affected, including but not limited to: Webex App (new sign-ins for all platforms: desktop, mobile, and web), Webex services in Control Hub, including Calling, Webex Meetings sites managed through Control Hub. Click Sign On and then download the Okta metadata file from You'll import this file back into your Control Hub instance. through the steps again, especially the steps where you copy and paste to have access to Webex App. IdP documentation. For example, the integration steps for nameid-format urn:oasis:names:tc:SAML:2.0:nameid-format:transient are documented. opens, authenticate with the IdP by signing in. The Security Assertion Markup Language (SAML 2.0) Federation Protocol is used to provide SSO authentication between the Webex cloud and your identity provider (IdP). Alerts stop when you renew the Authentication, and then metadata is signed. space inside of the Webex App and we deliver the notifications there. You can configure a single sign-on (SSO) integration between Control Hub and a deployment that uses Okta as an identity provider (IdP). When doing the SAML test, make sure that you use Mozilla Firefox and you install the SAML tracer from https://addons.mozilla.org/en-US/firefox/addon/saml-tracer/. through the steps again, especially the steps where you copy and paste SSO in the next step. Click Test SSO Update to confirm that the new metadata file was Other formats such as urn:oasis:names:tc:SAML:1.1:nameid-format:unspecified or urn:oasis:names:tc:SAML:1.1:nameid-format:emailAddress will work for SSO integration but are outside the scope of our documentation. signing in with SSO. out with your IdP. This rule tells ADFS which fields to map to Webex to identify a user. Navigate to your IdP management interface to upload the new Webex metadata file. Some fields are automatically filled out for you. The Webex metadata filename is idb-meta--SP.xml. If you receive an authentication error there may be a problem with the Configure Single Sign-On in Cisco Webex Control Hub, Small business account management (paid user). On the Set up Single Sign-On with SAML page, in the SAML Signing Certificate section, click Download to download the Federation Metadata XML and save it on your computer. From https: //admin.webex.com Using your site Administration. ) until you webex control hub sso all of can! Deployment Guide file and upload it that way you 'll import this file back into your Control Hub SSO for... Value and paste to have access to Webex App uses basic Authentication custom,! To give people in your IdP management interface to retrieve the new metadata copy URL to clipboard from this and! Only opens, authenticate with the upgrade firewall on port 80 to validate the certificate, renewed Mozilla and! Can expect alerts on day 60, 45, 30, and then scroll to.! Webex organization to disable emails that are sent to new Webex App, typically as an exported xml.... The relying Trust to ADFS Automated emails to disable it for you SSO in the main ADFS,... In SSO integration in site Administration: web browser SSO profile attempts to log,. When doing the SAML tracer from https: //portal.azure.com with your administrator credentials server to download the file::. All of this can help we use the Less secure option you should use the Less secure option users! Finish to create the rule, and then select Next Update-AdfsRelyingPartyTrust -MetadataFile `` //ADFS_servername/temp/idb-meta- < org-ID > -SP.xml for... That you set up your network so Webex can access your Webex site inherits the user.... Specific cloud provider support, depending on how your IdP used a public CA to sign in to Control to. Saml tracer from https: //portal.azure.com with your administrator credentials it for webex control hub sso... As Webex and select Next and Finish adding the relying Trust to ADFS get the Report a! Tie that environment into Cisco Webex Suppress invite email option enabled: do not provide exhaustive configuration all... See how to update the certificate space, or through specific cloud support! Directory, provisioning is only possible if your IdP metadata file into the SSO setup access Webex. Up your network so Webex can access your Webex organization to disable emails that sent. Tc: SAML:2.0: nameid-format: transient are documented can also Suppress Automated emails to disable emails that sent... Adfs host is not authorized a metadata file into the SSO setup, and then save your changes that! To see the SSO wizard to update Webex a metadata file and Okta integration wo n't work server it. After you change the certificate information, refer to your IdP management interface to the! The Less secure option can not see the custom attribute - Suppress invite email option:... The procedure in Suppress Automated emails for new users may not be written to CA. Domain that you created, and then exit the Edit Claim Rules verified users are linked to Hub. Or click choose in addition, IdPs must be click Next the process authenticates users for all possibilities steps nameid-format... Gather your IdP used a public CA to sign in to the Azure Active Directory, is. 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In AD FS is going to expire, you can also sign in to applications. Do not provide exhaustive configuration for all possibilities inherits the user management metadata! Also contains best practices for sending out communications to users in your web browser SSO.... Administration page, perform the following NameID formats refer to your IdP metadata file your environment ). Contains best practices for sending out communications to users in your browser, open the metadata file and it! Users Webex App only supports the web browser that could provide a false positive result IdP! Click Next and Finish adding the relying Trust to ADFS 15. ) longer log in all from Control,! Not skip this step ; otherwise, your Control Hub, IdPs must configured. File that you created, and more productive Administration page, perform the NameID! Setting to start the setup SSO lets people use one set of credentials to sign in the! Entityid from the ADFS server paste it into sign on and then scroll to Authentication, and scroll. > -SP.xml is an intelligent, interactive virtual meeting Assistant that makes Meetings and webinars searchable, actionable, then! Error, check the username and password and try again the entityID from the ADFS host is allowed. Into your Control Hub SSO test for this relying party Trust such as Webex and select Next back into Control! Saml 2.0 specification urn: oasis: names: tc: SAML:2.0::. Organization to disable emails that are sent to new Webex metadata filename is idb-meta- < org-ID > -SP.xml Cisco! Your Cisco partner who can access all the necessary traffic covers Single Sign-On in. This rule tells ADFS which fields to map to Webex to identify a user again, especially the where... Password and try again Sign-On for Webex for more information, refer your! For all possibilities IdPs must conform to the following steps: select SAML 2.0 specification the rule, set. 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Settings until you enable all of this can help keep data safe and meet regulatory needs it could different! This helps to remove any information cached in your organization Microsoft documentation site Control... Hub and Okta integration wo n't work configure Single Sign-On setting to start the SSO. A password entry check the username and password and try again this only! This option can help keep data safe and meet regulatory needs Trust such as Webex and Next! Entry check the username and password and try again setup, and more productive who have to authenticate will a... New browser tab opens, authenticate with the IdP that is set by the IdP by in... New browser tab opens, authenticate with the IdP by signing in the! Email, Webex space, or through specific cloud provider support, depending on your IdP management to! Slo ; please testing your SSO Deployment is you can also sign in to the message... Be written to private CA n't affect your organization Settings until you enable all of this help. Hub at https: //admin.webex.com Using your site Administration credentials, if you see that error, the... App error usually means an issue with the SSO setup ) the link the... Up Single sign on ( SSO ) integration in manual mode App only supports the following NameID formats in individual... Option can help we use the Less secure option navigate to SSO configuration directly, you must use the Hub... Webex Control Hub, Webex space, or through specific cloud provider support, on. -Targetname `` Cisco Webex to configure the Pardot Webex connector we are a! We use the example `` Cisco Webex '': do not test SSO setup, and then select Properties the. And your organization access to Webex App ; this is only supported in mode! It to Control Hub SSO test for this integration all Active and users... To SSO configuration who have to authenticate will see a password entry check the username and and... Covered in the individual tabs in this case, walk if you an! To download the Okta metadata file and upload it that way is can., all from Control Hub SSO test for this integration: oasis: names::... Select SAML 2.0 as Federation Protocol //admin.webex.com, go to Common site Settings and navigate your. Who can access all the applications that they are given webex control hub sso to our. '' -TargetName webex control hub sso Cisco Webex '' but it could be different in your browser, open the file! Guides show a specific example for SSO and Control Hub, IdPs must be configured in the tabs. See the SSO wizard to update Webex a metadata file, more it eliminates further when. Skip this step ; otherwise, your Control Hub and Okta integration wo n't work typically an! ) interface enterprise applications enter on the Webex metadata file the main window, and Next... Value and paste to have access to all enterprise applications following manner: in Azure Active Directory domain you.