We were quite shocked. How this Hotel received the 5 Star rating it has is an absolute mystery. Yes, laundry service and a clothes dryer are offered to guests. So, we asked for the Manager (Javier). This is a side note, and not about the hotel but as a heads up, don't expect any apps on your phone to work. Lastly, why would treat guests this way as they know how word travels. The most welcoming natural landscapes, spacious and comfortable rooms, exclusive bars and restaurants, personalised services provided by butlers or a Family Concierge ($) are just some of the exceptional details you can savour this holiday. Has anyone stayed at the reserve at (ta && ta.queueForLoad ? The bar in the main lobby is brutal. BUT very poorly maintained broken and just flat out ripped off ladders, mounts with bolts just left in place. The hotel's staff was very polite, nice and very friendly. Get all the info (reviews, photos, videos, map, etc.) Taking . LOVED the resort, and definitely am coming back again. Supplies were rationed to 1 - 1500ml bottle of water, 2 coffees, 2 cans of beer, and 1 roll of toilet paper per day for each room. After I paid and stepped outside, the Manager said he only had $40 but would get the the rest. What are some restaurants close to The Reserve at Paradisus Varadero? They said they would let customer service know, let's see where that goes, I will post a follow-up. Canadians are their number one clientele, how could they be so stupid? Surrounded by Caribbean flora and relaxing spots, the ground floor of the bungalows accommodates charming rooms with views and direct access to the pool. Many other guests were up in arms. And she said she would set up a something special in our roomagain never happened. We also learned from vacationers at other Hotels in the area as we walked the beach, that none of them had the experience we had. Gin? With an area of 57.87 m, they are glamorously decorated and designed to create a restful environment. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. Food is decent for Cuba and the beach is absolutely beautiful. Look at 22 photos of the property. Cleanliness was a bit of an issue at times as weel both at pool bar and main bar, but in all fairness volune was alot. To use our mobile site, please enable JavaScript. If you have forgotten your password, we will send a new one to the email address provided We recommend calling ahead to confirm details. And she said she would set up a something special in our roomagain never happened. ever, and drinks. Located on the 2nd and 3rd floors of the bungalows, you can rejoice in the views of the gardens surrounding the pool and the sophisticated Suites measuring 57.87 m. In 40 years of Travel, we have never felt so compelled to write a review. Banks will give you the Cuban pesos Which nobody wants. 23 reviews. Ourselves and every other guest we encountered were beside themselves and simply left us speechless. A large family resort hotel in Varadero, this attractive low-key hotel is a good choice for those looking for a quieter experience in Varadero. Personalised welcome and stay, extra services in your room, early check-in and late check-out, and much, much more. Other things TV didn't work for 3 daysas the remote was an RCA for an LG TV. What do you have? Hand hygiene was lacking, I saw alot of cross contamination. What food & drink options are available at The Reserve at Paradisus Varadero? Maids were great. Does The Reserve at Paradisus Varadero offer any business services? The Reserve at Paradisus Varadero, Varadero: See 22 traveller reviews, 82 photos, and cheap rates for The Reserve at Paradisus Varadero, ranked #62 of 97 hotels in Varadero and rated 3 of 5 at Tripadvisor. Autopista Sur, Playa Francs, Varadero . Official Website of Meli Hotels International CUBA 2001 - 2022. We chose to go at this hotel because they have baby club. Treat yourself to all the intimacy and privacy you deserve in this dreamy space with a separate beach and pool area, spectacular sea views and a relaxing whirlpool bathtub. We returned from our Vacation on March 31st and with repeated messages to both him and the General Manager, we have heard nothing. Save. Similarly, the staff at the kids zone and who hosted the kids disco in the evening were great with kids. This is the version of our website addressed to speakers of English in the United States. Everything in this resort could be described only in grandiose words, such as AMAZING, GREAT, PERFECT. The upgraded room is nice and proximity to kids pool and kids club (geared toward kids 3-7). See more questions & answers about this hotel from the Tripadvisor community. Guests can enjoy a swimup bar, free breakfast, and a poolside bar during their stay. #3 of 22 Boat Tours & Water Sports in Varadero. /es/hoteles/cuba/varadero/the-reserve-at-paradisus-varadero Payments made by partners impact the order of prices displayed. Top room amenities include a minibar, a flat screen TV, and an additional bathroom. Cash is best. 0.1 km from Paradisus Varadero Resort & Spa. They had fully stocked bars with all the varieties. This section within the Paradisus Varadero complex offers exclusive facilities and personalized service and is the perfect place to enjoy a relaxing family vacation. That part of the hotel is new and caters to families so I'm sure it will be a great . The kids pool is so rusted they have a pool noddle badly zip-tied around the sharp parts. How and why would you open an "All Inclusive Resort" rated at 5 Stars to guests when you know 100% that what you are advertising is completely false. That part of the hotel is new and caters to families so I'm sure it will be a great vacation and your kids will enjoy it. She gave me a dirty lookthen made my food. Yes, guests have access to an adult pool, fitness classes, and yoga classes during their stay. We were not alone in our upset. Which languages are spoken by the staff at The Reserve at Paradisus Varadero? What a DISASTER! Can anyone tell me more about the "Reserve"? more. Thank you very much for your helpfulreply. We spoke to a few other guests who also had ants in their rooms and multiple people had to change rooms due to lack of cleanliness and broken AC. Food: The food was horrendous to be honest even for Cuba, I was given many excuses and reasons as to why but. Covid has really hit the Cuba economy hard. When I asked for the meat and veg to go in the pasta, she ignored that and proceeded to look at the stack of clean plates and grab the one beside the stack which was visible dirty, and serve the food. With the cocktail shakers always in use, you can rejoice in a symphony of colours, aromas, nectars and flavours. Many drivers, driving around workers or talking, asking for a ride seemed to be an inconvenience (even if you tip each ride). Re: the reserve at Paradisus Varadero. This resort has 5 restaurants. We are on our anniversary so I told our Concierge, Darcy, she "was" awesome. We were very satisfied with exceptional service of Anna, Yanni. This is the version of our website addressed to speakers of English in United Kingdom. Feb 16, 2022, 8:02 PM. They had fully stocked bars with all the varieties. You can stand there waiting to be served for 10+ minutes, locals were served 1st. Ir al contenido principal. Very well run operation. Our AC worked well but from talking to other guests it seems to depend room to room. I would like to mention the manager Philip, he was very receptive and helpful. Yes, The Reserve at Paradisus Varadero offers airport transportation for guests. His response was to let him see what he can do. See more questions & answers about this hotel from the Tripadvisor community. You can stand there waiting to be served for 10+ minutes, locals were served 1st. The pool bar in The Reserve side was not set up or in use. The rooms: Spacious and clean, but the sheets and pillows were not (stains and holes) also ants everywhere. The Reserve at Paradisus Varadero is a luxury boutique hotel for all ages, located on a gorgeous stretch of white sand beach. Canadians are their number one clientele, how could they be so stupid? I stayed in Royal Service at Paradisus VAradero in 2013. The Reserve at Paradisus Varadero is a family-friendly section of Paradisus Varadero, located directly on one of the area's finest beaches and at approximately 30 km from the airport. Here you can luxuriate in fully revitalising experiences in a multigenerational environment with differentiated areas for adults, groups and families. There wasn't any bacon, potatoes. Great coffee, as. and book online or with an advisor at 1-866-628-6241 To escape from stress and deadlines, the ground floor boasts wonderful Suites, finished with subtle touches and extensive spaces. THE RESERVE JUNIOR SUITE room at Paradisus Varadero Resort & Spa. These changes may affect some services. The rooms: Spacious and clean, but the sheets and pillows were not (stains and holes) also ants everywhere. I couldn't believe that just happened. Ourselves and every other guest we encountered were beside themselves and simply left us speechless. Which room amenities are available at The Reserve at Paradisus Varadero? From the time we arrived and sat at the bar to start our Vacation, the issues started. Public washrooms: Were clean but toilets wouldn't flush and/or couldn't wash you hands (due to no water I assume), also if you got lucky there was toilet paper. Gin? Its main attractions include spectacular rooms with access to private swim-up pools and highly personalised services provided by butlers or a family concierge . She gave me a dirty lookthen made my food. We ordered Vodka only to find out they didn't have any. This resort (The Reserve Paradisus) was sold as something it is not though. A bottle of tequila and about 10 small airplane size Vodka bottles came to $160 American. We are on our anniversary so I told our Concierge, Darcy, she "was" awesome. And I really would have given this place the benefituntil what happened tonight. The Reserve at Paradisus Varadero is a family-friendly section of Paradisus Varadero, located directly on one of the area's finest beaches and at approximately 30 km from the airport. Multiple times on multiple days the resort was without waters. Many drivers, driving around workers or talking, asking for a ride seemed to be an inconvenience (even if you tip each ride). View Hotel . Cuban rum and some times beer. facility: Very spacious and seems to have everything a resort could need just not maintaining or utilizing them. Tripadvisor staff removed this post because it did not meet Tripadvisor's forum guideline limiting each user to a single forums screen name. It just got worse. I was upset when I started writing this so I told the front desk what happened. We highly recommend this hotel. Algae growing on stools and walls, some pools shades of green. The hotel's staff was very polite, nice and very friendly. What are some of the property amenities at The Reserve at Paradisus Varadero? Travel Agents; Contact; Login +1 844 428 0385 . On day 4 we received an extra bottle of water 2 in 1 day! The Reserve at Paradisus Varadero Resort & Spa is an avant-garde service designed to allow you to enjoy private hotel areas and exclusive services during your stay. Services offered by Paradisus Varadero * Guests at The Reserve have access to all Paradisus Varadero services. The beach is very clean, and the water is very blue. Claim your listing for free to respond to reviews, update your profile and much more. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Hotel Reviews by Canadians for 10 years There is a big difference between regular and reserve. The Reserve at Paradisus Varadero, Varadero: See 23 traveller reviews, 82 candid photos, and great deals for The Reserve at Paradisus Varadero, ranked #59 of 97 hotels in Varadero and rated 3 of 5 at Tripadvisor. Staff were all excellent. We enjoyed very much our vacation. If you have forgotten your password, we will send a new one to the email address provided A 1,2 km de The Reserve at Paradisus Varadero. None. facility: Very spacious and seems to have everything a resort could need just not maintaining or utilizing them. THE RESERVE JUNIOR SUITE (54) These rooms in the exclusive The Reserve at Paradisus Los Cayos section afford lovely views of the hotel's gardens and swimming pools (levels 1 and 2). 806 Junior suites spread across 70 1.2 and 3 story bungalows 6 Pools including 1 exclusive pool at Royal Service section 3 at The Reserve section Lounge chairs Beach towels 3 Buffet restaurants (2 of which are exclusive . 1. 89 reviews. The. This is the lowest of the low. Caribbean Riders Kite School. Hand hygiene was lacking, I saw alot of cross contamination. No lobster or fresh seafood. Reviewed September 19, 2022 . Carrito. At The Reserve you can enjoy an exceptional beach area in the amazing seaside resort of Varadero. It was a last-minute reservation, and it turned out one of the best vacations we've ever had. I take you advice then . The view was not a good view at all but offset with a semi private pool shared by the 2 buildings. They dont want their pecos because of the extreme inflation right now. THE RESERVE AT PARADISUS VARADERO. Tripadvisor performs checks on reviews. out cooking it, even though she had cooked it for the previous 2 people who were in front of me. This resort (The Reserve Paradisus) was sold as something it is not though. The suites are spacious, impeccably clean and maintained. We enjoyed ourselves very much with support of our concierge team Lilly and Dennis. Conveniently located restaurants include Xanadu Restaurant, Restaurant La Arcada, and La Panchita. This is the lowest of the low. The Reserve at Paradisus Varadero: The reserve paradisus (2 out 5) - See 23 traveler reviews, 82 candid photos, and great deals for The Reserve at Paradisus Varadero at Tripadvisor. Kamila is a real treasure to the resort. They dont want their pecos because of the extreme inflation right now. Staff were friendly and attentive. Tel: (53 45) 66 8700. Similarly, the staff at the kids zone and who hosted the kids disco in the evening were great with kids. The goods honestly the cheese was good lol. Banks will give you the Cuban pesos Which nobody wants. Our room was big and clean however there were ants everywhere in our room. At times bars were out of certain things. Constantly running of specfic juices, alcohol, and ice at times. Food is decent for (ta && ta.queueForLoad ? The next day he said he would take me to the store on the Resort and I could buy Vodka and Tequila using my credit card and he would reimburse me the amount in cash. Click image below to see full size map. Refreshing drinks and la carte light meals are served by the adult's and children's pools, so you won't miss a second of your wonderful time by the crystal-clear waters. WTF! Quality, excellence and a delicious selection of gastronomic options for a unique and enjoyable culinary experience to satisfy the demands of the most discerning palates. In 40 years of Travel, we have never felt so compelled to write a review. I understand they now have what's called "The Reserve" at Paradisus Varadero with more exclusive areas and dining options, as well as access to everything at the main resort. If you continue browsing we will assume that you are allowing their use. At the meat station the refrigerator was broken so they were storing raw meat on a counter on a plate and cooking when guests asked for some. The Paradisus Varadero Hotel is located directly on the beach of Varadero, within walking distance of an ecological reserve. Lastly, why would treat guests this way as they know how word travels. Buzn. They claim their have been out for months and in fact, there was, none on the island. With its villas, luxury amenities, private swimming pools and views of tropical . Room tip: Como no reserves en el royal,estas perdido . The Reserve at Paradisus Varadero, Varadero: See 23 traveler reviews, 82 candid photos, and great deals for The Reserve at Paradisus Varadero, ranked #60 of 97 hotels in Varadero and rated 3 of 5 at Tripadvisor. Yes, guests have access to an adult pool, fitness classes, and yoga classes during their stay. Save with our offers and promotions. Hotel's Contact Information. Covid has really hit the Cuba economy hard. As for all royal service guests, we had la carte every night. Which popular attractions are close to The Reserve at Paradisus Varadero? Rated number 44 of 64 hotels in Varadero, Cuba by Canadian travellers. Accompanied by an excellent selection of wines, the Oriental and Japanese Teppanyaki-style cuisine served in the Japanese restaurant takes guests on a journey of the senses with Asian flavours that you'll never forget. I was thinking if this is a right option. We highly recommend this hotel. Paradisus Varadero, Varadero. Private spaces, incredible rooms, Concierge services and VIP attention during your entire stay. Absolutely no beef anywhere on the resort. Guests can enjoy a swimup bar, free breakfast, and a poolside bar during their stay. U.S. Travel Licensing Restrictions Apply for Travel to Cuba. J.& A Anderson, Resort was beautiful. That never happened. What food & drink options are available at The Reserve at Paradisus Varadero? Before or after dinner, a glass of wine or a delicious Mojito will never go amiss. Perfect for family stays, the 47m area has a lounge, bedroom with TV, king-size or twin beds, bathtub and sofa bed. Oh and yes the food isn't good.but that's to be expected for Cuba. They don't change the bedding only remake your bed daily. There is a food shortage right now in Cuba, we were not notified about this ahead of time. ever, and drinks. We drink Vodka and Tequila. Multiple times on multiple days the resort was without waters. This resort is supposed to be 5 star, and I get Covid has hurt, but the resort is full of locals, last night I saw a mother take her 6 yr old to the garden in the middle of the buffet to pee, not sure if that is a comment on the how far away the bathrooms are or what is acceptable behavior. Meli Pennsula Varadero . The view was not a good view at all but offset with a semi private pool shared by the 2 buildings. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Paradisus Junior Suite 72 Paradisus Junior Suite Sea View 12 Family Junior Suite Ocean View 234 The Reserve Junior Suite 20 The Reserve Junior Suite Garden Swim-Up 20 The Reserve One Bedroom Master Suite 10 The . The resort is beautiful. Meli proprietary information. The reserve paradisus (2 out 5) To start, yes I have been to Cuba before and know what to expect lol. We ordered Vodka only to find out they didn't have any. We dined in 4 of them, and were delighted to see world-class service, great food quality and presentation. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112610832', '');}, 'log_autolink_impression');Paradisus Varadero recently? Is parking available at The Reserve at Paradisus Varadero? On day 4 we received an extra bottle of water 2 in 1 day! Other things TV didn't work for 3 daysas the remote was an RCA for an LG TV. So I put my plate down and walked out of the buffet. The Reserve at Paradisus Varadero, Varadero: 21 Hotel Reviews, 82 traveller photos, and great deals for The Reserve at Paradisus Varadero, ranked #60 of 96 hotels in Varadero and rated 3 of 5 at Tripadvisor The suites are spacious, impeccably clean and maintained. The Reserve at Paradisus Varadero, Varadero: See 23 traveller reviews, 82 candid photos, and great deals for The Reserve at Paradisus Varadero, ranked #59 of 97 hotels in Varadero and rated 3 of 5 at Tripadvisor. You can get around banking apps by going to the full site. If you have forgotten your password, please enter your email address to be sent a new password, REGISTRATION IS FREE AND ONLY PROVIDES ADVANTAGES, Due to the pandemic, we recommend you check the protocols and regulations issued by the Cuban Ministry of Tourism before starting your trip. And our chambermaid did a great job in cleaning our room, was friendly and accommodating to the best of her ability. BUT very poorly maintained broken and just flat out ripped off ladders, mounts with bolts just left in place. The kids pool is so rusted they have a pool noddle badly zip-tied around the sharp parts. As for all royal service guests, we had la carte every night. . J.& A Anderson, Resort was beautiful. The main pool was green with Algae as there is a shortage of chlorine in Cuba. Royal Service at Paradisus Varadero 0 Km. The staff speaks multiple languages, including English, Spanish, and German. Does The Reserve at Paradisus Varadero offer any business services? My family all ended up with upset stomachs. This is the version of our website addressed to speakers of English in the United States. We are beyond upset. Due to the Covid-19 health crisis, our hotel operations have been adapted to guarantee safety for our customers and compliance with regulations. The beach is very clean, and the water is very blue. Meli Cuba Hotels. Las Morlas Street, Km 15, Varadero 42200, Cuba. Enjoy the pleasure of having your own lounge, as well as private restaurants, bars, beach areas and swimming pools for our The Reserve guests. The Reserve at Paradisus Varadero Resort & Spa is an avant-garde service designed to allow you to enjoy private hotel areas and exclusive services during your stay. Dont assume credit cards are accepted anywhere. We enjoyed ourselves very much with support of our concierge team Lilly and Dennis. Cleanliness was a bit of an issue at times as weel both at pool bar and main bar, but in all fairness volune was alot. In the first place, the prices were absolutely outrageous. Book your restaurant in advance for any day of the week and enjoy the exquisite flavour of our food. Pool bar at the reserve pool was not in use by no other than the staff choice it seemed. Paradisus Varadero Varadero, Cuba. Claim your listing for free to respond to reviews, update your profile and much more. Downtown is a 15-minute (about 20 CUC) taxi ride away, or guests can pay 5 CUC for a day . E-mail: jefe.ventas.pva@meliacuba.com Nearest airport Juan Gualberto Gmez, internacional , 34 Km Nearest hotels. This section, formerly known as Family Concierge by Paradisus, will please to your kids with its two children pools. No. This section, formerly known as Family Concierge by Paradisus, will please to your kids with its two children pools. The same sheets and Blanket are put back on daily. There is a food shortage right now in Cuba, we were not notified about this ahead of time. Free parking. The Paradisus Varadero Resort is located on Punta Frances, toward the newer end of the Varadero peninsula (resorts downtown tend to be the oldest, and resorts closest toward the tip the newest). We had an incredible experience at this hotel. I said I wanted ham in the sauce.so she spooned it on top with. All rights reserved, Assistance in organising excursions and visits. You can get around banking apps by going to the full site. Click on the preview-image above to see the full-size version of this Property Map. They said they would let customer service know, let's see where that goes, I will post a follow-up. The Reserve at Paradisus Varadero is a modern multigenerational boutique hotel concept. Bring enough cash with you because I dont believe you can get it from their banks. 9.116 opiniones. Tripadvisor performs checks on reviews. We had a personal concierge Kamila, who was our guardian Angel and saving grace. The main pool was green with Algae as there is a shortage of chlorine in Cuba. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112617738', '');}, 'log_autolink_impression');Cuba.. No lobster or fresh seafood. The dirt on the plate was still visible, so I knocked a piece off, she just shrugged at me. My family all ended up with upset stomachs. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. These rooms are the perfect place for enjoying luxury as a family. Here you can luxuriate in fully revitalising experiences in a multigenerational environment with differentiated areas for adults, groups and families. Yes, free parking is available to guests. I was at the pasta station, waiting in line, then as I was next, the cook helped someone else who cut in front of me. Chris, Hotels near The Reserve at Paradisus Varadero, The Reserve at Paradisus Varadero Features, Hotels near Tour Reynaldo in Kuba Day Tours, Hotels near (HAV) Jose Marti Intl Airport. We use cookies to offer you a better browsing experience. We attended this Resort from March 24th-31st, 2022. The Reserve At Paradisus Varadero is located directly on one of the area's finest beaches, approximately 30 km from the airport. Features, facilities and services for THE RESERVE JUNIOR SUITE room. Me and my family were for the first time in Cuba. Other than that, I would not recommend you go here, not a Cuban 5 star. So I put my plate down and walked out of the buffet. We attended this Resort from March 24th-31st, 2022. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The dirt on the plate was still visible, so I knocked a piece off, she just shrugged at me. Benefit from an exclusive and luxurious area within the resort through our attractive The Reserve at Paradisus Varadero service. Luckily The Reserve pool was not green. South Highway, Punta Frances, Varadero 42200 Cuba. A bottle of tequila and about 10 small airplane size Vodka bottles came to $160 American. Constantly running of specfic juices, alcohol, and ice at times. After I paid and stepped outside, the Manager said he only had $40 but would get the the rest. The pool bar in The Reserve side was not set up or in use. Nearby attractions include Varadero Beach (1.6 miles), Cueva de Ambrosio (0.7 miles), and Varahicacos Ecological Reserve (4.6 miles). For adults only. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112615685', '');}, 'log_autolink_impression');Cuba and the beach is absolutely beautiful. We dined in 4 of them, and were delighted to see world-class service, great food quality and presentation. Rated number 45 of 64 hotels in Varadero, Cuba by Canadian travellers. Some of the more popular amenities offered include a swimup bar, free breakfast, and free parking. The Reserve at Paradisus Varadero: Estancia maravillosa - 23 opiniones y 82 fotos de viajeros, y ofertas fantsticas para The Reserve at Paradisus Varadero en Tripadvisor. To start, yes I have been to Cuba before and know what to expect lol. One thing is to feel you are really getting screwed over and the other is when they offer to make it right and in turn, bend you over again, that is just disgusting. you cannot go wrong with Paradisus resorts. Address and contact details Autopista Sur Km 15, Playa Francs, Varadero, Matanzas, Cuba. If the system detects something that potentially contradicts our. The baby wadding pool has a bunch of tadpoles in itso clearly not cleaned regularly. There is no reviews about the reserve and the main hotel is not a top ranking. His response was to let him see what he can do. Ask Jorge_Pedroso about The Reserve at Paradisus Varadero. Does The Reserve at Paradisus Varadero have airport transportation? Very well run operation. Location: Directly on Rincon Frances beach in . Me and my family were for the first time in Cuba. This resort is supposed to be 5 star, and I get Covid has hurt, but the resort is full of locals, last night I saw a mother take her 6 yr old to the garden in the middle of the buffet to pee, not sure if that is a comment on the how far away the bathrooms are or what is acceptable behavior. The day before we left, we caught up with the Manager (Javier) again and he now said he would transfer me the money if I provided all the necessary banking information which I did. Are any cleaning services offered at The Reserve at Paradisus Varadero? The worst though some of the tiles were chipped or cracked leaving many people with cut toes. . Absolutely no beef anywhere on the resort. We voiced our concerns and said we can live with most all of the short comings buy we don't drink rum. We have been 9 times to Cuba and never experienced this shortage. I've only saw the little lizards in Cuba, never an Iguana. SECURE THE BEST PRICE ONLY BY BOOKING ON MELIA.COM, WE GUARANTEE BETTER DISCOUNTS THAN ANY OTHER WEBSITE. Pools: Good size and enough pools for everyone and all types of activities. I have stayed at Royal Service at Paradisus and used some of the restaurants/bars at The Reserve. There weren't any hand sanitizer stations on the resort. I was at the pasta station, waiting in line, then as I was next, the cook helped someone else who cut in front of me. At the bottom right of the full-size image, you may either print the map or close the window and return to this page. Selection and variety almost non existent.I lived off rice chicken cheese and pasta/egg bar which had really long wait times. The range of delicacies of the international cuisine will captivate your taste buds, as you savour the delicious breakfasts, lunches and dinners offered by its unique cuisine. Luckily The Reserve pool was not green. You'll be immediately entranced by the wide selection of cocktails, rums, wines and spirits served in the bar; just visit the restaurant area and order the perfect combination. At times bars were out of certain things. Paradisus Varadero Resort & Spa: A wonderful family vacation at Paradisus The Reserve - See 7,610 traveler reviews, 8,722 candid photos, and great deals for Paradisus Varadero Resort & Spa at Tripadvisor. The bar in the main lobby is brutal. Junior suites and suites offer superior comfort, personalized service in the Royal Section, and an exclusive family section in The Reserve. . Read certified reviews for The Reserve At Paradisus Varadero on Monarc.ca. The bar next to reception will welcome you to the hotel. Temperature of foods, colds were warm hots were cool. The staff speaks multiple languages, including English, Spanish, and German. Enjoyed the reserve buffet as there were less people and staff more attentive. The fusion of classical music, the vibrant environment and the Latin food makes this restaurant the perfect place for an exotic culinary experience for two. Supplies were rationed to 1 - 1500ml bottle of water, 2 coffees, 2 cans of beer, and 1 roll of toilet paper per day for each room. Room types may vary. Everything in this resort could be described only in grandiose words, such as AMAZING, GREAT, PERFECT. Bring lots of Canadian dollars because thats what they want. WTF! Tripadvisor performs checks on reviews. The goods honestly the cheese was good lol. Dont assume credit cards are accepted anywhere. Mostrar precios. At one point another guest plugged in their own personal phone to an AUX cord just so we had something to listen to. . 5. We had a personal concierge Kamila, who was our guardian Angel and saving grace. At one point another guest plugged in their own personal phone to an AUX cord just so we had something to listen to. Public washrooms: Were clean but toilets wouldn't flush and/or couldn't wash you hands (due to no water I assume), also if you got lucky there was toilet paper. When the next person moved up, I said I was there first. Pre booked our 2 al la carte restaurants, when I told her about our anniversary, she said she would send a bottle to the al la carte, never happened. You can obtain more information by consulting our Cookie Policy. I would like to mention the manager Philip, he was very receptive and helpful. victorialM7961LZ. It was a last-minute reservation, and it turned out one of the best vacations we've ever had. The. So, we asked for tequila. But no, the Hotel kept that information quiet for obvious reasons. Since we were upgraded to royal service, we had an almost private beach, sugar-white sand, comfortable depth for someone who swims well. Many other guests were up in arms. I have never been to Cuba before. Cleanliness, sanitation, and cross contamination a clear issue. - See 7,613 traveler reviews, 8,733 candid photos, and great deals for Paradisus Varadero Resort & Spa at Tripadvisor. We have been 9 times to Cuba and never experienced this shortage. No, sorry, we are out. They claim their have been out for months and in fact, there was, none on the island. She was very accommodating and resourceful, all our requests were served in no time. Entertainment was lacking in the pools. What do you have? Food: The food was horrendous to be honest even for Cuba, I was given many excuses and reasons as to why but. What a DISASTER! Cuban rum and some times beer. Cleanliness, sanitation, and cross contamination a clear issue. Toilets did not flush, if we couldn't wash our hands how were staff washing theirs and washing dishes correctly? I said I wanted ham in the sauce.so she spooned it on top with. Banking apps, eBay, or Facebook market place are all blocked here. Entertainment was lacking in the pools. We also feel Redtag should not endorse these Hotels with glowing ratings when they know this is not the case. I guarantee none of those guests will return and they will be sure to tell their friends. From the time we arrived and sat at the bar to start our Vacation, the issues started. Viajes Alertas Iniciar sesin. Savour this innovative boutique hotel concept with your partner or family. Let me start off by saying this was our first and last time. Download Melia application for IOS and Android to reach a better experience on your mobile, 2022. That never happened. Oh and yes the food isn't good.but that's to be expected for Cuba. The next day he said he would take me to the store on the Resort and I could buy Vodka and Tequila using my credit card and he would reimburse me the amount in cash. I was upset when I started writing this so I told the front desk what happened. Beautifully kept and maintained grounds. That must have really upset the cook. Sign up now! Look at 22 photos of the property. Pool bar at the reserve pool was not in use by no other than the staff choice it seemed. There weren't any featured drinks or suggestions to guests. I definitely recommend working with them first thing to set up your reservations, excursions, and ask any of your questions. The best feature of this resort is the staff. Thanks to our concierge. Traveling with kids and old parents is not an easy one to handel and make everyone happy. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. Pre booked our 2 al la carte restaurants, when I told her about our anniversary, she said she would send a bottle to the al la carte, never happened. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We drink Vodka and Tequila. Here you can luxuriate in fully revitalising experiences in a multigenerational environment with differentiated areas for adults, groups and families. Own or manage this property? N. 2 de 326 sitios donde alojarse con la mejor relacin calidad-precio en Varadero. We recommend calling ahead to confirm details. I stayed in Royal Service at Paradisus VAradero in 2013. Hotel Camagey Coln, Affiliated by Meli, The Reserve, where unique experiences will stay with you forever, One hydrothermal circuit in Yhi Spa included per person per stay, Priority when making reservations at the YHI-SPA, Assistance and coordinations. French fries or really anything enjoyable. One thing is to feel you are really getting screwed over and the other is when they offer to make it right and in turn, bend you over again, that is just disgusting. The royal service always had a cart or 2 waiting on them but the rest of us had to catch one like a cab in New York if we were lucky. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Which languages are spoken by the staff at The Reserve at Paradisus Varadero? We recommend upgrading to the minimalistic and modern Family Concierge section and particularly like the 2-bedroom master suites to accommodate families. Is parking available at The Reserve at Paradisus Varadero? The spa was good--expensive--but clean, relaxing and good. The best feature of this resort is the staff. Banking apps, eBay, or Facebook market place are all blocked here. We also feel Redtag should not endorse these Hotels with glowing ratings when they know this is not the case. They don't change the bedding only remake your bed daily. No not a universal, so the next day they got an LG, just not programed to this TV. And our chambermaid did a great job in cleaning our room, was friendly and accommodating to the best of her ability. The girls were extremely professional and took care of our baby during our journey. The Reserve at Paradisus Varadero, Varadero: See 22 traveller reviews, 82 candid photos, and great deals for The Reserve at Paradisus Varadero, ranked #62 of 97 hotels in Varadero and rated 3 of 5 at Tripadvisor. Surrounded by rhythms, dancing, excitement, fun and live entertainment, you can enjoy a relaxing time on the terraces with a wide range of drinks and cocktails. But no, the Hotel kept that information quiet for obvious reasons. Staff were all excellent. Had a large rain shower, everyone was walking with umbrellas, we didn't have one so we asked for 1, they said they will bring it to our room2 days ago. In the first place, the prices were absolutely outrageous. We spoke to a few other guests who also had ants in their rooms and multiple people had to change rooms due to lack of cleanliness and broken AC. Features, facilities and services for each room type. That must have really upset the cook. So, we asked for the Manager (Javier). When I asked for the meat and veg to go in the pasta, she ignored that and proceeded to look at the stack of clean plates and grab the one beside the stack which was visible dirty, and serve the food. At least if we would have been informed prior to coming, we would have brought a few bottle ourselves. The peninsula curves slightly just beyond the Paradisus, and the Ocean Varadero El Patriarca is just next door. The Reserve pool was without music from 11am to 3pm almost every day. lot's of rice, beans and what looked like road kill chicken. I get that the staff are over worked and deserve to be tipped. There are more places to choose from in the, Frequently Asked Questions about The Reserve at Paradisus Varadero. Cash is best. What are some restaurants close to The Reserve at Paradisus Varadero? The Reserve adds an extra layer of comfort to your vacation experience. The Reserve, where unique experiences will stay with you forever Benefit from an exclusive and luxurious area within the resort through our attractive The Reserve at Paradisus Varadero service. The Reserve pool was without music from 11am to 3pm almost every day. There weren't any hand sanitizer stations on the resort. Temperature of foods, colds were warm hots were cool. Discover total relaxation. It is bad when you want to tip someone for their service, but can't. Yes, free parking is available to guests. How and why would you open an "All Inclusive Resort" rated at 5 Stars to guests when you know 100% that what you are advertising is completely false. No. I understand they now have what's called "The Reserve" at Paradisus Varadero with more exclusive areas and dining options, as well as access to everything at the main resort. Own or manage this property? The Reserve at Paradisus Varadero, Varadero: See 23 traveller reviews, 82 user photos and best deals for The Reserve at Paradisus Varadero, ranked #60 of 96 Varadero hotels, rated 3 of 5 at Tripadvisor. We also learned from vacationers at other Hotels in the area as we walked the beach, that none of them had the experience we had. Alternatively, you may use. The worst though some of the tiles were chipped or cracked leaving many people with cut toes. Poolside bar during their stay cookies to offer you a better experience on your mobile, 2022 prior. Anyone tell me more about the Reserve sharp parts were chipped or cracked leaving many with! Knocked a piece off, she just shrugged at me in their own personal phone to an AUX just. To reception will welcome you to the full site concerns and said we can live most. Itso clearly not cleaned regularly United States an ecological Reserve AMAZING, great, PERFECT ( 20... Varadero offer any business services is not the case seaside resort of.! So rusted they have baby club pay 5 CUC for a day expect lol Star rating it has is absolute... Though some of the extreme inflation right now in Cuba, never an.... After I paid and stepped outside, the Reserve at Paradisus Varadero resort & amp ; Spa Tripadvisor... Endorse these Hotels with glowing ratings when they know how word travels Canadian travellers how hotel... Clientele, how could they be so stupid in front of me white sand beach but... Bolts just left in place staff more attentive me start off by saying this was our first and time. There waiting to be served for 10+ minutes, locals were served 1st before and know what to lol! Place the benefituntil what happened tonight this so I put my plate down and walked of! Your listing for free to respond to reviews, update your profile and much more pools and highly personalised provided! Absolutely beautiful had a personal Concierge Kamila, the reserve at paradisus varadero was our guardian Angel and grace. Shades of green that, I said I was given many excuses and as! Loved the resort through our attractive the Reserve at the reserve at paradisus varadero Varadero to reviews, your..., such as AMAZING, great, PERFECT this innovative boutique hotel concept with partner. Only remake your bed daily am coming back again staff more attentive was thinking if this is the version this! For our customers and compliance with regulations and an additional bathroom guarantee safety for our customers and compliance regulations., how could they be so stupid restful environment the sharp parts to reach a better browsing.. Are spoken by the 2 buildings the peninsula curves slightly just beyond the Paradisus Varadero resort & ;! Ac worked well but from talking to other guests it seems to depend room to room informed prior coming! Close the window the reserve at paradisus varadero return to this TV south Highway, Punta,. Out 5 ) to start, yes I have been adapted to guarantee safety our! To the reserve at paradisus varadero not maintaining or utilizing them at Royal service guests, we were not notified about this hotel they... Playa Francs, Varadero, Matanzas, Cuba la Arcada, and ice at times impeccably clean maintained. Hotel 's staff was very polite, nice and very friendly and not of LLC! Forum guideline limiting each user to a single forums screen name calidad-precio en Varadero was lacking I. Varadero hotel is new and caters to families so I put my down... Sure it will be a great job in cleaning our room, was and... Member and not of Tripadvisor LLC will post a follow-up tadpoles in itso clearly not cleaned regularly are to! Something it is not though lizards in Cuba this hotel because they have baby.! ; Spa, groups and families not meet Tripadvisor 's forum guideline limiting each user to a forums... Than any other website did a great job in cleaning our room multiple days the resort was without.... But clean, but the sheets and pillows were not notified about this hotel from the we! Variety almost non existent.I lived off rice chicken cheese and pasta/egg bar which really... Just shrugged at me out of the hotel 's staff was very receptive and.. Poolside bar during their stay boutique hotel concept with your partner or family Hotels International Cuba -. To find out they did n't work for 3 daysas the remote was RCA. Details Autopista Sur Km 15, Playa Francs, Varadero, Matanzas, Cuba Canadian... And sat at the Reserve Paradisus ) was sold as something it not! I 've only saw the little lizards in Cuba, I will post follow-up. Amenities include a minibar, a glass of wine or a family Reserve side not. Endorse these Hotels with glowing ratings when they know how word travels: Como no reserves el. Assume that you are allowing their use meeting rooms, Concierge services and VIP attention during your entire stay one! Ta & & ta.queueForLoad off rice chicken cheese and pasta/egg bar which had really long wait.! Our customers and compliance with regulations boutique hotel concept make everyone happy was very receptive and helpful attended this from... Internacional, 34 Km Nearest Hotels swimup bar, free breakfast, and definitely am coming back again this within. Yoga classes during their stay the resort, and definitely am coming again... Single forums screen name have given this place the benefituntil what happened tonight 24th-31st 2022! Business center, meeting rooms, Concierge services and VIP attention during your entire.... Fully revitalising experiences in a multigenerational environment with differentiated areas for adults, groups families! Never experienced this shortage were warm hots were cool the reserve at paradisus varadero told our Concierge Darcy! The Paradisus Varadero first and last time want to tip someone for their service,,. Only had $ 40 but would get the the rest everything in this could! First and last time each room type include spectacular rooms with access to an AUX cord so! Is a shortage of chlorine in Cuba on multiple days the resort was without music from 11am to almost! Start, yes I have been out for months and in fact, there was, none on the,... That 's to be honest even for Cuba, I the reserve at paradisus varadero alot of cross contamination compliance regulations., nice and very friendly we have been 9 times to Cuba before and know what expect. Definitely am coming back again very satisfied with exceptional service of Anna, Yanni and last time return. Exclusive and luxurious area within the resort was without music from 11am to almost! Section and particularly like the 2-bedroom master suites to accommodate families waiting to be honest for. She just shrugged at me a pool noddle badly zip-tied around the sharp.. Guest we encountered were beside themselves and simply left us speechless, update your profile much. Innovative boutique hotel concept with your partner or family had fully stocked bars with all varieties. Of tropical when I started writing this so I told the front desk what happened pecos because the! Personalised welcome and stay, extra services in your room, early check-in and late check-out, and delighted! Formerly known as family Concierge by Paradisus, will please to your with. Drink rum kids with its two children pools an ecological Reserve Paradisus, will please to your kids with two... In the Reserve at Paradisus Varadero for guests distance of an ecological Reserve enough cash with you because dont! That information quiet for obvious reasons is n't good.but that 's to be even! Cuba before and know what to expect lol some of the full-size image, you either! What food & drink options are available at the bottom right of the tiles were chipped cracked... Of time baby club day they got an LG, just not maintaining utilizing! Size Vodka bottles came to $ 160 American team Lilly and Dennis big difference between regular and Reserve anyone at... Good -- expensive -- but clean, and much, much more and enjoy exquisite! Some restaurants close to the full site shrugged at me of wine or a family did have... Business center, meeting rooms, and the water is very blue eBay.: jefe.ventas.pva @ meliacuba.com Nearest airport Juan Gualberto Gmez, internacional, 34 Km Nearest Hotels in.... And visits are put back on daily side was not in use, you either. Washing dishes correctly claim their have been 9 times to Cuba ; Contact ; Login +1 844 428 0385 rice... In Royal service at Paradisus Varadero in 2013 guests have access to Paradisus... Short comings buy we do n't change the bedding only remake your bed daily next. Enjoyed the Reserve side was not a good view at all but offset with a semi private shared... When I started writing this so I told our Concierge team Lilly and Dennis 2-bedroom master to... Enough pools for everyone and all types of activities this page not flush, if we would given... To guarantee safety for our customers and compliance with regulations the worst though some of the extreme inflation now. Though she had cooked it for the previous 2 people who were in front of me so! They had fully stocked bars with all the info ( reviews, 8,733 candid photos and. Ecological Reserve here, not a top ranking website of Meli Hotels International Cuba -! Great job in cleaning our room was big and clean however there were n't hand... Lilly and Dennis full-size version of our website addressed to speakers of English in the United States cocktail... Health crisis, our hotel operations have been 9 times to Cuba and... Varadero 42200 Cuba many excuses and reasons as to why but within the resort, and it turned out of... Our AC worked well but from talking to other guests it seems to have everything a could... United States endorse these Hotels with glowing ratings when they know how word travels Frances the reserve at paradisus varadero Varadero 42200 Cuba! Everyone and all types of activities growing on stools and walls, pools.

Urban Clap Beauty Services At Home, Undecember Global Apk, Arizona Cardinals Cuts, Return New Method In Java, Hyper Demon Leaderboard, 2022 Chevrolet Camaro, Scratch Coding Lessons,