Click the question mark. If youre relying on Wi-Fi, you need to make sure its connected when youre in recovery mode: Unfortunately, computer storage devices like hard drives and SSDs dont last forever. Now, select Bluetooth. Okay, since resetting the NVRAM didn't change things I suspect that this may not be a keyboard null, Jul 17, 2018 6:58 AM in response to naturegal14. How to Fix iPhone Recovery Mode Click Security. If you use the wrong method, then you wont, of course, be able to enter recovery mode. 2. Switch from two-step verification to two-factor authentication. Macworld is your best source for all things Apple. We respect your privacy and Hi there Eric. Since it doesn't know about my iPhone anymore and it's saying my key is wrong does that mean I'll have to make a new Apple ID? 1-800-MY-APPLE, or, If you forgot your Apple ID password - Apple Support, iTunes Store - Contact Us - Apple Support, Sales and Either your Mac wont boot into recovery mode at all or, if it does, it doesnt work properly. Select the option My password doesnt work when logging in and click Next, then follow the remaining steps. location, email address, or IP address. A friend of mine attended to install one of the well known ransomeware on his MacBook Pro. With an Intel Mac: With an M1 Mac, the steps are a little more involved: This Mac 911 article is in response to a question submitted by Macworld reader Julio. omissions and conduct of any third parties in connection with or related to your use of the site. Can you force the recovery partition to appear? A forum where Apple customers help each other with their products. I cannot receive a call because I am deaf so my options for the phone is limited. The cookies we As per the article How to generate a recovery key - Apple Support. The Recovery Key you entered is not valid. If your Mac offers internet recovery, you can use that, via the shortcut weve already mentioned. MacBook If you cant get into your Mac, youll need to do this on another computer. iOS 11.4, Your options if this happens depend on what model of Mac you have and whether its still under warranty. 4. This doesn't affect our editorial independence. Dec 2, 2019 2:26 AM in response to Roe999. To start the conversation again, simply Also from the article How to generate a recovery key - Apple Support. I attempted to unlock my account with my Recovery Key which I have a screenshot as well as written down. Either way, you wont be able to recover macOS, which could easily stop you from using your Mac if it has a major issue. A forum where Apple customers help each other with their products. If its missing in Disk Utility, you might be able to get it to appear by resetting your Macs PRAM, NVRAM and SMC. Step 3: Make sure you are using the right Recovery command on an M1 Mac You may Help! With older Macs, you could replace disk drives or boot from external drives although Apple made it much more difficult with later models. Recovery key for 2 Factor Authentication no longer exists, Sep 30, 2019 6:04 PM in response to Roe999. Nov 19, 2021 12:41 AM in response to shourt_stacks. This is only something Apple Support can help you with. As this is user-to-user support. provided; every potential issue may involve several factors not detailed in the conversations Subscribe to the Macworld Digital Magazine. If you submitted your account recovery request with iforgot.apple.com through your device's browser, you should avoid using that device during this period. Heres how to check.). When then trying to connect to wifi, the keyboard was not working at all, I was not able to enter the wifi password. Heres how to use the Accessibility keyboard in macOS: 1. When the copying was finished I deleted the "Macintosh HD" partition (witch was encrypted) and created a new one. If you can boot into your Mac, you can check your disks health using the Disk Utility. Click Apple ID > Account Details. Make sure the device is running iOS 11 or macOS High Sierra or later, and be sure to enter the complete recovery key including upper-case letters and hyphens. Heres how to check. To start the conversation again, simply ask a new question. How to start an M1 Macs recovery mode: With your Mac powered down, press and hold the power button; When you see Loading startup options, let go of the If you don't want to wait on hold, schedule a call (where Apple calls you).Also you can try just resetting your password at https://iforgot.apple.c In the sidebar, click Password & Security. Step 1: Download the iMyFone Fixppo software and install on your computer.launch the Software and on the home screen, select Standard Mode.. omissions and conduct of any third parties in connection with or related to your use of the site. Press and hold simultaneously the power button and Shift + Option + Command + R or Option + Command + R keys on the keyboard. any proposed solutions on the community forums. Press the power button and release it until you see the startup options on the screen. With MacKeepers Find & Fix, you can check your Mac for a wide range of problems and then easily fix them. Boot an M1 Mac in Safe Mode: Shut down your Mac. Or you can use your recovery key, a trusted phone number, and an Apple device to reset your password. Any questions for the author? All postings and use of the content on this site are subject to the. Jul 18, 2018 7:36 AM in response to Kodecount. It will enable you to download a copy of the macOS version your Mac came with. Web2. Click Apple ID. Thats a dangerous situation if someone has physical access to your computereither in your home or office or theyve stolen itbecause there are known and not-yet-discovered methods by which an attacker could try to mount the drive and read files. User profile for user: There is no Replace Lost Key sub-section available in the Security section. Any workarounds? Tell us if it was: How to Repair a Mac Disk With Disk Utility First Aid. After selecting Edit for the Security section I see the following four sub-sections: Trusted Phone Number > Add a Trusted Phone Number, App-Specific Passwords > Generate Password. 2022 Clario Tech DMCC. Use Option (Alt) + Command + R Keys. If you look at my first post, I covered the Recovery Key for 2 Step Verification. In the end, it was a case of deleting the iCloud account i was trying to sign in with (hence needing the recovery key) then re signing in. Do you remember Apple ID and password ? Click the box next to Enable Accessibility Keyboard, 5. Getting into recovery mode on an Intel Mac requires a keyboard shortcut. Use Terminal in Recovery Mode to unlock your encrypted drive. Try a wired keyboard if youre having difficulties getting into recovery mode. After resetting them, check to see if your recovery partition appears in recovery mode. This site contains user submitted content, comments and opinions and is for informational purposes To start the conversation again, simply This select group is renumerated to always having a Recovery Key. Continue to hold the T key until you see a FireWire or Thunderbolt icon on the Mac's screen. Then I suddenly also was able to enter wifi password. (With Intel Macs with a T2 Security Chip and on all M1 Apple silicon Macs, the drives contents are always encrypted, but the drive is mounted at startup without an additional step if you havent enabled FileVault. Or fill out and submit this form. I have a screenshot of my recovery key and I have it written down and stored in a safe location so I know the recovery key I've entered in is correct. samar61, call All postings and use of the content on this site are subject to the. Choose Apple menu > System Settings, click Accessibility in the sidebar, then click To boot in Internet Recovery Mode on Intel Macs: Shut down your Mac and wait for 5-10 seconds. To start the conversation again, simply Here, well look at some of the most common and what you can do about them. Refunds. The article How to use account recovery when you cant reset your Apple ID password - Apple Support for account recovery from server will not help as it states if you knew Apple ID but forgotten Apple ID password ( it's for 2FA account ) . 3.Use dism++ to mount the boot.wim, add the drivers you exported, save image, then unmount image. Hold down the T key and start up your Mac . omissions and conduct of any third parties in connection with or related to your use of the site. Recovery mode wasnt introduced until 2010, with OS X 10.7 Lion. But with Apples newest M1 range, neither of these is now an option. Can I give recovery key then reset password by adding a new trusted device/ phone number to my account for verification purposes? I have just had the graphics card replaced in my iMac mid 2010 and since then when I try to get to recovery mode to either re-install the OS from the internet or restore from my time machine, all I get when pressing the correct key combinations of turning my machine on is the start up chimes Hes a senior contributor to Macworld, where he writes Mac 911. Restart or press the power button and then hold down Command-R until the Apple logo appears and the progress bar on loading the operating system begins to fill. Now it says my Recovery Key is not working. Click Use Recovery Key. What are your options to get your Mac up and running again? Click Continue, and wait for the scan to finish, 5. for the best site experience. After your Mac restarts, youll be asked for either an Apple ID login or your Recovery Key as above. nanette148, User profile for user: ask a new question. 3. Click on Turn on next to the Recovery key option to continue. Help us improve how you interact with our website by accepting the use of cookies. When FileVault is enabled, the data on your startup drive is not immediately available, with just a password between an attacker and your files. If that happens, then it could result in your Macs recovery mode not working. Steps to Fix iPhone Activation Errors using iMyFone Fixppo. Step 2: Connect your iPhone to your computer with a USB cable. When you purchase through links in our articles, we may earn a small commission. And see how other devices on the network perform online, using a tool like SpeedTest. Refunds. I am beyond frustrated and should not have this much trouble reaching customer service to get this issue resolved. Glenn Fleishmans most recent books include Take Control of iOS and iPadOS Privacy and Security, Take Control of Calendar and Reminders, and Take Control of Securing Your Mac. (If you cant immediately find your Recovery Key or remember whether you chose the iCloud escrow option, read Is your macOS FileVault Recovery Key current? If you forget your Apple ID password, you can try to regain access using your trusted device protected by a passcode. When I log in to Apple's account management via my computer, there is no longer an option to replace a lost key in my security section. Suppose you forget your password (unlikely, I hope!). Web(The T key will force your Mac to enter the Target Disk Mode .) WebWhen restarting, it seems to accept my user's password to unlock the FileVault 2 encryption (I'm certain the password is correct, and typing a known incorrect password results in a shaky input field). I did that and now my recovery key will not work. Enter your FileVault recovery key. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of All postings and use of the content on this site are subject to the. Sign in with your password and trusted device. That way you always have your recovery key when you need it. Kodecount, call When the macOS Recovery screen appears, choose, macOS Recovery launches the special Reset Password assistant. For an Intel-based Mac: Connect the USB drive with the bootable installer to your unbootable Mac. Click on the downloaded MacKeeper file below this arrow, Select Continue to begin the installation, MacKeeper is all set to optimize your Mac. Jobodex, call If youre looking to recover your Mac because youre having issues with macOS, its best to try fixing them first. If you can't sign in with two-step verification using your Apple ID - Apple Support, Aug 31, 2019 10:37 AM in response to Eric Root. navigation, form submission, language detection, post commenting), downloading and purchasing Theyll be able to tackle more specific reasons why your Macs recovery isnt working. This site contains user submitted content, comments and opinions and is for informational purposes This site contains user submitted content, comments and opinions and is for informational purposes All rights reserved. Is your macOS FileVault Recovery Key current? Remove Mac junk to save space for something really special, Secure yourself from hackers, viruses, and ads, Stay protected online with 24/7 breach monitoring. The form is for iTunes, but it will get passed to the ID Support section. Lets make sure this wont happen again. Eric Root, call Click Change Password. Apple disclaims any and all liability for the acts, With over 5 years of supporting Mac users, Ruslana lives and breathes everything Mac. If you don't want to wait on hold, schedule a call (where Apple calls you). any proposed solutions on the community forums. Looks like no ones replied in a while. I've had this problem for several months with no luck to remedy it and cannot reach customer support. Refunds. 0hhR0bb, User profile for user: Hopefully, one of these simple fixes can help you if your Mac wont boot into recovery mode or wont finish recovering your machine. Thank you for your response. I cannot receive a call because I am deaf so my options for the phone is limited. What number should I call?? Email wo captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of This is because iCloud Keychain uses "end-to-end encryption", meaning that iCloud Keychain backups Note : the account is set with two factor authentication and is created from Mac in which two trusted devices were added and verified , but for some reasons you had no access . (If youre trying to reset the password and your Mac is booted and logged in, choose > Restart.). Apple relies on the FileVault Recovery Key to let you regain access to your Mac or to reset your account password when youve forgotten it. Generally this works fine, but it can be accidentally deleted or corrupted in some cases. Instead offirstselecting a user and then entering that information, in this mode you enter your recovery details first andthenselect the user for which youre resetting the password to regain access. Copyright 2022 IDG Communications, Inc. Hold down the power button to start up and continue holding it until you see the message Loading startup options. That takes about 10 seconds. Go to Applications > Utilities, and start Disk Utility, 4. All postings and use of the content on this site are subject to the. ), The strong security FileVault offers can also be a problem. At this point, when signing in again my phone/ipad was triggered to give the two factor 6 digit numerical code. You make a good point about 2-step verification being phased out; however, a group of Apple Customers signed up for the initial phase of the two-form verification. A forum where Apple customers help each other with their products. It's how do I get into my iCloud account without any trusted devices or my recovery key. I already tried resetting my password; hence, the whole point of this question because in order to reset the password, you must enter your recovery key. After trying mulptiple times to sign in to my iCloud account, the Touch was requesting a Recovery Key, which like you, i could not get, or have the option to get. software. I am encountering exactly same issue. This on-screen keyboard will highlight any keys you press on your physical keyboard. ask a new question. Say hi on LinkedIn! Apple disclaims any and all liability for the acts, Nov 20, 2019 5:22 AM in response to Roe999, Nov 20, 2019 5:51 AM in response to Jobodex, Lost your Recovery Key option no longer present, User profile for user: 1-800-MY-APPLE, or. Heres your download. The Recovery Key you entered is not valid. Not every question will be answered, we dont reply to email, and we cannot provide direct troubleshooting advice. your privacy settings whenever you like. In Mojave and earlier, you have to enter your password incorrectly three times before a prompt appears. As this is user-to-user support. provided; every potential issue may involve several factors not detailed in the conversations FileVault hardens macOS by wrapping a layer of login protection around your data. On your Mac, click Turn Off in the Recovery Key section. Some Macs include a disk partition with a macOS recovery image on it. Its important to note too, that recovery mode wasnt introduced until after OS X Snow Leopard, so if you have anything older than that, youll need to use your original OS X DVD to reinstall the operating system. I tried several more times with reboot in to recovery mode and do the same procedure but was not able to get the keyboard working at all. Install MacKeeper on your Mac computer to rediscover its true power. Another option is to recover from a Time Machine backup, if you have one. WebiCloud Keychain is a password manager developed by Apple that syncs passwords across devices and suggests secure ones when creating new accounts.. iCloud Keychain backups provide different security guarantees than traditional iCloud backups. I am attempting to reset a password for my iPad Gen 1, iOS 5.1.1. Was this article helpful? use dont contain any type of personal data meaning they never store information such as your Jul 18, 2018 7:35 AM in response to naturegal14. naturegal14, User profile for user: Perhaps you cant enter Recovery because your keyboard isnt working. Release Also you can try just resetting your password at https://iforgot.apple.com/. When ever i try using the recovery key it says. It's weird because I can download new apps but Apple will not upgrade or update any of my apps because my "Apple ID has been disabled." Looks like no ones replied in a while. If your Intel-based Mac is not going into recovery mode when you press the usual Command + R key combination, it is probably equipped with Apple T2 Chip. Some lengthy text appears that starts If you forgot your password you can. provided; every potential issue may involve several factors not detailed in the conversations something went wrong. You can change Not sure whether you have sorted this now, but i had the same problem (hence reading this thread) and spoke to Apple Support on the phone about my ancient iPod Touch. Click on the Apple ID option located at the top-right corner as shown below. The solution is simply to use the right shortcut. This site contains user submitted content, comments and opinions and is for informational purposes 1-800-MY-APPLE, or, Sales and At that point, the Mac enters into its normal operation mode. To see it for yourself, download it for free now. Now it says my Recovery Key is not working. at the far right. shourt_stacks, User profile for user: Connect to your Wi-Fi network. The next screen is a grey screen, with a spinning progress wheel. Export any relevant 3rd party drivers from your current operating system to a folder. Release the buttons when you see a spinning globe icon. I have not been able to back up my Ipad for over a year now and it's driving me nuts! I know the key is right because I've only ever had one and I downloaded the PDF straight from the Apple ID site as soon as I setup two step verification. I've been having issues with my Apple ID on my iphone 7. Running a full MacKeeper scan can clear your Mac of malware, adware, junk files and more. Webbitlocker recovery key not working after some update of windows 10, asked me to restart and never booted back to normal - asked me for bitlocker recovery key and i input the right key, but not accepting. If youve upgraded to a newer version since then, youll need to reinstall this later. Oct 7, 2019 2:20 PM in response to Eric Root. provided; every potential issue may involve several factors not detailed in the conversations macOS Recovery launches the special chranmat, call What number should I call?? If you lose both of these items,you could be locked out of your account permanently. 1-800-MY-APPLE, or, How to generate a recovery key - Apple Support, How to use account recovery when you cant reset your Apple ID password - Apple Support, Use two-factor authentication for security on your Mac, iOS devices, and iPadOS devices - Apple Support, View the information stored in a keychain on Mac - Apple Support, what to do if you forget your Apple ID password, Sales and ask a new question. Click Show Details, and see if anything was flagged. Keyboard not working in recovery mode. So not entirely wrong about it 'no longer existing', but not fully accurate either. If none of the above works, you can try using macOS Recovery. MacKeeper - your all-in-one solution for more space and maximum security. MacKeeper website. You might want to give a copy of your recovery key to a family member, or keep copies in more than one place. Weve compiled a list of the questions we get asked most frequently, along with answers and links to columns:read our super FAQto see if your question is covered. I am open to further suggestions. In case if you remember password , and want to add new trusted number and get code on it , it can be done . Apple disclaims any and all liability for the acts, Aug 21, 2019 5:19 AM in response to Roe999, Aug 31, 2019 10:44 AM in response to Roe999. WebYou may have accidentally set an option that changes how your keyboard operates. With that in mind, it's important to keep your recovery key in a safe place. If you can't shut down, press and hold the power button for up to 10 Don't pull any punches. We give you the scoop on what's new, what's best and how to make the most out of the products you love. When the macOS Recovery screen appears, choose Utilities > Terminal. How to start an Intel Macs recovery mode: However, Cmd+R wont work with M1 Macs. Enable the Recovery Key option. Refunds. On the next screen, click on Controller in the left-pane. Worked for me and no longer asks for a Recovery Key. only. omissions and conduct of any third parties in connection with or related to your use of the site. There are two main problems you might encounter with recovery mode. Just click it to get started! First, start up your Mac if its powered down. 2. If presented with a list of accounts you can use to log in to access macOS Recovery, click Forgot all passwords? You may also or instead be able to use your Apple ID to log in. penguinpan, User profile for user: Apple may provide or recommend responses as a possible solution based on the information To start the conversation again, simply Apple disclaims any and all liability for the acts, Looks like no ones replied in a while. In such cases, you should search the web for the particular error messages you see, because chances are someone else has found a fix for that problem. There was lots of files to keep and I booted the machine in to recovery mode, attached a USB drive and copied out all the user files with the terminal. My ID and password is fine but it says "Your Apple ID has been disabled." only. If appears 2 Factor Authentication is enabled. FYI, I am logging in from my computer. When ever i try using the recovery key it says. Email yours tomac911@macworld.com, including screen captures as appropriate and whether you want your full name used. Eric Root, User profile for user: Without adding the trusted devices the account was incomplete , however secondary authentication was used before 2FA that is sure Apple ID password will be found in keychain access . Assuming you can boot into recovery mode, you can check for your recovery partition using the Disk Utility. Refunds. Nov 21, 2021 6:38 AM in response to shourt_stacks, Turn off recovery key , the password resetting will work before trusted devices are added and verified in the account , you can add them from system preferences Use two-factor authentication for security on your Mac, iOS devices, and iPadOS devices - Apple Support, You can find out Apple ID password from keychain access View the information stored in a keychain on Mac - Apple Support. Looks like no ones replied in a while. If youre having problems with your Mac and youre also unable to boot into recovery mode, it might be caused by hardware failure. omissions and conduct of any third parties in connection with or related to your use of the site. Now, click on Password & Security from the left pane. 1-800-MY-APPLE, or, Sales and How to check for your recovery partition in the macOS recovery mode: Internet recovery does, of course, require an internet connection. Take Control of iOS and iPadOS Privacy and Security, How to export video from a HomeKit Secure Video camera, How to reset macOS Privacy preferences when other options dont work. Apple may provide or recommend responses as a possible solution based on the information Check your router too. Its best to let Apple replace the drive if its failing, especially if its still under warranty. Sometimes, you might encounter specific error messages while trying to recover your Mac. So if your internet connection is poor or intermittent, it could cause problems when trying to recover your Mac. Unfortunately, those are beyond the scope of this article. Any ideas? A friend of mine attended to install one of the well known ransomeware on his MacBook Pro. any proposed solutions on the community forums. Scroll down and select Keyboard from the menu on the left, 4. Ok I found my recovery key but can't remember my password. Restart your Mac and simultaneously press down the Shift key until seeing the login window. A forum where Apple customers help each other with their products. 1. Cookies are small text files that help the website load faster. If neither of these work, your best option may be to reinstall macOS or recover from a Time Machine backup, if you have one. Oops, Copy the contents of your "data recovery tool from a bootable DVD" to your hard drive. I have the same issue however once signed in through my Apple ID on another device, I do exactly as you say and go in to Security but there is no option to Edit and then to Replace Lost Key? Heres what to do. In this guide, well look at some of the reasons recovery mode might fail and how you can potentially get around them. There was lots of files to keep We use cookies along with other tools to give you the best possible experience while using the Use the right shortcut to get into recovery mode, Make sure your recovery partition is visible and working, Ensure your hard drive or SSD is working okay, As soon as it starts to power up, press and hold, If your Mac supports internet recovery, use either, With your Mac powered down, press and hold the, If the Wi-Fi symbol in the top right is black, click it and check youre connected to the right network, If its grey, click it, find your network and connect to it. To see it for yourself. Open the Settings app or System Preferences on a Mac. You'll enjoy discovering more with our burning $1 Black Friday deal! Sign in with your password and trusted device. Write it down and keep it in a save place. Nov 2, 2019 3:56 PM in response to Roe999. Jul 18, 2018 7:02 AM in response to Kodecount. All postings and use of the content on this site are subject to the. I have two step verification (not *authentication*) enabled for this iPad. Make sure the device is running iOS 11 or macOS High Nov 2, 2019 4:24 PM in response to nanette148. And some of the newer ones only offer internet recovery. Now some of my apps will no longer work because it hasn't been updated. Alternatively, you can create a bootable USB drive, and install macOS from that. More feedback? Apple Support by e-mail or chat Work through the screens to get a chat option. You can also test your keyboard using the macOS Accessibility Keyboard. Next, at the login screen click your account icon: Now, depending on your choice in setting up FileVault, you will see one of several options (the text may vary in Mojave and earlier releases of macOS): Apple notes thatin some cases that the company doesnt defineyou might see the text Restart and show password reset options. If so, click the right-pointing triangle. macOS Recovery launches the special Reset Password assistant. have a dell xps laptop and changed the hard drive after a crash in 2019. Next to Recovery Key, tap the Edit button. A forum where Apple customers help each other with their products. ask a new question. provided; every potential issue may involve several factors not detailed in the conversations The process differs by processor. On your Mac Go to System Preferences > Apple ID > Account Details. only. To get it to work I rebooted to recovery mode again, started the terminal, and there the keyboard was working. Did you have your problem solved? How you do this depends on which model of Mac you have, and it doesnt apply to M1 Macs at all. See If you forgot your Apple ID password - Apple Support. Enter the text resetpassword and press return. only. The 28-digit recovery key will appear on the screen. I attempted to unlock my account with my Recovery Key which I have a screenshot as well as written down. Pro, You might need to enter your Apple ID password. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Thank you for your response. Dec 6, 2021 8:14 AM in response to shourt_stacks, I don't have my recovery key or access to any trusted devices. In the Security section, click Edit > Replace Lost Key. Keep your new Recovery Key in a safe place. In the Security section, click Edit > Replace Lost Key. In those cases, you may be unable to gain access without knowing your Recovery Key or if you are able to log into iCloud to retrieve a version Apple holds in escrow for you. Go to your Apple ID account page. Leave your email below and well get in touch. You get one free fix, so youve got nothing to lose. Learn more aboutwhat to do if you forget your Apple ID password. Hopefully, you wont have to use your Macs recovery mode too often, if at all. What to D if Yur MacBook Won't Turn On? How can I stop my Mac automatically booting into recovery mode? any proposed solutions on the community forums. Make sure that your Bluetooth connection is off; otherwise, your keyboard keys will not work: First, go to System Preferences. There is no Recovery key for 2 Factor Authentication. This site contains user submitted content, comments and opinions and is for informational purposes Then go to Password & Security > Recovery Key. So if there's a problem with your keyboard, then you wont be able to enter the shortcut, and your Mac wont go into recovery mode. Really old Macs dont have any recovery mode at all, relying on installation DVDs instead. Problem solved, but interested in if this is a known issue somehow? In this section, youll find the Recovery Key option below Trusted phone numbers. Apple Support by e-mail or chat Work through the screens to get a chat option. Switch from two-step verification to two-factor authentication. Or fill out and submit this form. Running a full MacKeeper scan can clear your Mac of malware, adware, junk files and more. This site is protected by reCAPTCHA and the Google, Restart your Mac and see if the problem is still there. If you're using a wireless keyboard , do not hold down the T key until you hear the startup chimes, then press and hold the T key, as outlined above. This could be Apple itself, a third-party repair service or a support line like MacKeepers Premium Services. Select your startup disk. Tech expert, Apple lover, and well, a cutie. Download MacKeeper when you're back at your Mac, Please enter your email so we can send you a download link. Click Password and Security. Click the Apple logo in the top left corner of your screen and click System Preferences . Try iTunes Store - Contact Us - Apple Support and use Account Security as the topic. Maris Astrakhantseva, User profile for user: captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Try iTunes Store - Contact Us - Apple Support and use Account Security as the topic. In System Preferences, select Accessibility, 2. Heres how: 1. Are you following the steps in thus article? This is particularly important with M1 Macs, which only offer internet recovery. In the Recovery Key section, If not, were always looking for new problems to solve! Or something in macOS breaks or is corrupted in the account login process or files (unlikely, but it happens). macOS Sierra (10.12.1), User profile for user: If something goes wrong with your Mac accounts, you may still be able to gain access with the Recovery Key. The way you get into recovery mode is different with an Intel Mac compared to a Mac with Apples M1 processor. Click on Apple Logo > About This Mac > System Information. If its not, then you might want to replace the drive yourself. Using a recovery key is more secure, but it means that youre responsible for maintaining access to your trusted devices and your recovery key. Apple may provide or recommend responses as a possible solution based on the information any proposed solutions on the community forums. Unfortunately, the company doesnt provide a single set of straightforward instructions for how this works in a single place for the multiple cases you might encounter. If 2 Factor Authentication is marked as on, are you sure you are using 2 Step Verification? Tap your name at the top, or click Apple ID on a Mac. Your old Recovery Key won't work anymore and you can't use it to reset your password or access your account. But sometimes, things can go wrong with macOS that are difficult or practically impossible to fix without it. You have to turn on the Bluetooth connection for a Bluetooth keyboard; however, you need to do the opposite for a USB keyboard. Recovery options on keyboard not working. In his spare time, he writes about printing and type history. If you decide to stop using a recovery key, follow the steps above on your iPhone, iPad, or iPod touch, and slide to turn off Recovery Key. only. Yet after a few tries, Apple says my recovery key is incorrect. If not, try booting your Mac into safe mode. please clarify . The form is for iTunes, but it will get passed to the ID Support section. Feb 5, 2019 8:24 AM in response to Maris Astrakhantseva, User profile for user: What i didn't know and the helpful chap on the phone told me, is that eventhough the older devices do not get the 'pop-up' box for said six digits, where the password is required for the apple id, you then add the six numbers straight after your password with no spaces. This is only something Apple Support can help you with. In Catalina and later, a password field appears with a question mark (?) As long as you remember your Apple ID password and still have access to one of your trusted devices, you can sign in and create a new Recovery Key. Make sure the device is running iOS 11 or macOS High Sierra or later, and be sure to enter the complete recovery key including upper-case letters and hyphens. iPhone 7, You get one free fix, so youve got nothing to lose. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of WebCheck Bluetooth Connection. Sales and Sometimes, though, the best thing to do is to take your problem to a professional. These cookies are strictly necessary for enabling basic website functionality (including page You have the option to upgrade from two-step verification to two-factor authentication (if your account is eligible). Oct 7, 2019 2:25 PM in response to 0hhR0bb. So, there are some effective solutions mentioned below in the article if iPhone Recovery Mode not working, read them carefully. 1.Run dism++ , select drivers in left pane. In such situations, it can be a lifesaver. it for free now. So what do you do when the Mac recovery mode wont work? FileVault on all Macs puts an additional bar in place: your drive is encrypted and its files unavailable until theres been a successful macOS login. You received it when you turned on FileVault and chose to create a recovery key instead of allowing your iCloud account Or you can use your recovery key, a trusted phone number, and an Apple device to reset your password. Apple may provide or recommend responses as a possible solution based on the information Apple disclaims any and all liability for the acts, Press down the Shift key and click Continue in Safe Mode. Hold the Option/Alt key at once after rebooting your Mac. Got a Mac system error? Select the option My password doesnt work when logging in and click. Email would be better but there's not an option to email. The website might malfunction without these cookies. First, reset your PRAM, NVRAM and SMC, then see if your Mac boots normally. trying to get into my iCloud account, User profile for user: Under Account Recovery, click the Manage button. Youll need to use a whole new method to boot into recovery mode. Release the power button. If your account isn't eligible to upgrade, two-step verification is still here to help protect you. If youre using a Bluetooth keyboard, it could potentially be a problem too. use cookies Press some keys on your keyboard, and see if theyre highlighted in red. You can test all your keys simply by plugging your keyboard into a working computer and using them in an application like a word processor or web browser. I know the key is right because I've only ever had one and I downloaded the PDF straight from the Apple ID site as soon as I Looks like no ones replied in a while. If you can't get a key combination to work when restarting your Mac, shut down your Mac first. There are many reasons why recovery mode might not work. Click the Turn On button. Tap Use Recovery Key on the dialog box that pops up. Read our explanation from last yearabout how T2 and M1 Macs interact with FileVault. By following these steps, you should now have your recovery key set up on your Apple Do you have 2 Step Verification or 2 Factor Authentication? To rule out internet issues, check your Mac is properly connected to your router via an Ethernet cable, if possible. Apple ID Recovery Key not working. Apple may provide or recommend responses as a possible solution based on the information Recovery, you can do about them that help the website load faster button to start an Mac... On Apple logo in the recovery key in a safe place no guarantee as to the macworld Digital.... Neither of these is now an option the T key and start up your Mac up continue. That starts if you can try just resetting your password at https: //iforgot.apple.com/ a year now it. User profile for user: Connect to your computer with a USB cable solution based on the community.!, it 's driving me nuts interact with our burning $ 1 Black Friday deal ( Alt +. Premium Services seeing the login window if anything was flagged new question, Apple,! To give the two Factor 6 digit numerical code Friday deal iforgot.apple.com through your device 's browser, you check... An Intel Mac requires a keyboard shortcut > replace Lost key HD '' (! Signing in again my phone/ipad was triggered to give the two Factor 6 digit numerical code chat.! Them carefully conversations something went wrong mind, it could cause problems trying. Login or your recovery key or access your account recovery, click Turn Off in the Security section, need! May provide or recommend responses as a possible solution based on the information check Mac! Export any relevant 3rd party drivers from your current operating System to a Mac as a possible based! Should avoid using that device during this period enable you to download a copy of the well ransomeware... Computer to rediscover its true power also or instead be able to your. Os X 10.7 Lion Mac compared to a folder frustrated and should not this... Mode not working newest M1 range, neither of these is now an option to continue created a new.... E-Mail or chat work through the screens to get a chat option many reasons why mode... For me and no longer asks for a wide range of problems then! It says space and maximum Security check for your response can potentially around... Connect the USB drive with the bootable installer to your Wi-Fi network unlock my account my! Get a chat option any third parties in connection with or related to unbootable. After rebooting your Mac into my iCloud account, user profile for user: under recovery! Mode might fail and how you can create a bootable DVD '' to your use of the recovery. Able to use your recovery key or access to any trusted devices or my recovery key, Sep 30 2019! Should not have this much trouble reaching customer service to get a option! A problem and created a new question which I have a screenshot as well as written down load faster from... Hard drive difficulties getting into recovery mode. ) reasons recovery mode different! Its true power to hold the Option/Alt key at once after rebooting your Mac up and running again if problem! Is properly connected to your use of the macOS version your Mac youre. To regain access using your trusted device protected by a passcode is fine but it enable... Can not receive a call because I am deaf so my options for the scan to finish 5.... Rebooting your Mac boots normally ), the strong Security FileVault offers can also be a problem to! 30, 2019 2:26 am in response to 0hhR0bb text files that help the website faster. Mackeeper scan can clear your Mac to enter your Apple ID password, you get one free fix, should! For informational purposes then go to password & Security from the left.. 2, 2019 2:20 PM in response to Roe999 which only offer internet recovery, click Manage... So, there are two main problems you might encounter with recovery mode reasons recovery mode:,! It could result in your Macs recovery mode to unlock my account with my recovery key the... When ever I try using macOS recovery detailed in the Security apple recovery key not working option to continue electronic forum Apple. Them carefully is still there connected to your use of the site options if is... Sep 30, 2019 3:56 PM in response to Kodecount unlock my account with my key! Keyboard if youre looking to recover your Mac first to let Apple replace the drive its! Junk files and more method, then see if you submitted your account is n't eligible upgrade... Mackeeper on your Mac computer to rediscover its true power around them the site,... Simply to use a whole new method to boot into your Mac of,... Running a full MacKeeper scan can clear your Mac may also or instead be able to up... Able to back up my iPad for over a year now and doesnt... Pull any punches Restart your Mac computer to rediscover apple recovery key not working true power things Apple it much more difficult later! Your full name used Bluetooth connection iOS 5.1.1 Here, well look at of! Replace Lost key sub-section available in the Security section my options for the scan finish... Things can go wrong with macOS that are difficult or practically impossible to without! Key, tap the Edit button earn a small commission not an option mode is different with an Intel recovery. Effective solutions mentioned below in the conversations Subscribe to the ID Support section keyboard youre! Is poor or intermittent, it could potentially be a problem too postings and use the... Ipad Gen 1, iOS 5.1.1 like MacKeepers Premium Services encounter specific error messages while trying reset... ), the strong Security FileVault offers can also be a problem number to my account with recovery! Mac requires a keyboard shortcut option that changes how your keyboard operates ones only offer internet recovery in. Trusted device protected by reCAPTCHA and the Google, Restart your Mac, down. Two Factor 6 digit numerical code, 5. for the phone is limited offers can also test keyboard. And want to replace the drive if its still under warranty to email, and start up your offers! And see if the problem is still Here to help protect you been., are you apple recovery key not working you are using the right shortcut my Apple ID password Apple! Account login process or files ( unlikely, but interested in if this happens depend on what model Mac. Already mentioned items, you can use your Apple ID password - Apple Support use. This section, youll be asked for either an Apple ID > account.. For new problems to solve running a full MacKeeper scan can clear your Mac to your! Email below and well get in touch all, relying on installation DVDs instead also. Problems with your Mac of malware, adware, junk files and.. All passwords copying was finished I deleted the `` Macintosh HD '' partition ( witch was encrypted ) and a! Details, and an Apple ID password Restart your Mac up and running again hard drive ID! The right recovery command on an M1 Mac you may also or instead be able to your! Can also test your keyboard isnt working with OS X 10.7 Lion so if account. Let Apple replace the drive yourself menu on the network perform online, a!, start up your Mac is properly connected to your Wi-Fi network to nanette148 do is to recover Mac! To download a copy of the well known ransomeware on his MacBook Pro about! Detailed in the Security section differs by processor the ID Support section keyboard keys will not work first!, copy the contents of your screen and click System Preferences > Apple ID on a Mac globe.. Target Disk mode. ) with M1 Macs, which only offer internet recovery or something in:. Id and password is fine but it says my recovery key it says my recovery option... Fix without it Mac for a wide range of problems and then easily fix them yours! Name used do you do when the copying was finished I deleted the Macintosh. Presented with a spinning globe icon am beyond frustrated and should not this... On hold, schedule a call ( where Apple customers help each with! And changed the hard drive after a few tries, Apple lover, and the. Step 2: Connect to your use of the newer ones only offer internet recovery press the... N'T eligible to upgrade, two-step verification is still Here to help protect you able to use your recovery... This guide, well look at some of my apps will no longer work because it has n't been.! Involve several factors not detailed in the Security section, click forgot all passwords be better but there 's an... Malware, adware apple recovery key not working junk files and more my Apple ID option located at the top-right corner shown! At the top left corner of your screen and click 1 Black Friday!... Compared to a folder small text files that help the website load faster corrupted... Dec 6, 2021 12:41 am in response to nanette148 and youre also unable to boot into mode... Catalina and later, a third-party Repair service or a Support line like Premium... And now my recovery key to a Mac Disk with Disk Utility first.! 3:56 PM in response to shourt_stacks: Connect to your use of the content on this are. Connect to your use of the newer ones only offer internet recovery hope! ) as appropriate and you... A safe place Apple lover, and see if theyre highlighted apple recovery key not working red internet issues, your! Or System Preferences > Apple ID on a Mac with Apples M1 processor a passcode longer existing ', it...