When I bought Enphase, I was told by the installer I would get panel level monitoring. You have been warned. Can I ditch the online monitoring and somehow hook say an LED type display up (similar to ones for portable solar panels) to the inverter/s to see what is coming down? Its now 2017 and we just lost our 16th microinverter only 9 originals left to go. Get up on your roof and unplug and re-plug it in to see if that fixes any connection issue, or just move it to another location, that is, swap it with another micro in a different location. Cheers and thanks for the answer. In that way, youll get a microgrid. . Compatible with iPhone, iPad, and iPodtouch. Yes that is about what I paid unfortunately. I have an Envoy-S system with 21 microinverters (S230 I think). Now we come to the individual panel performance. By now Tindo have been taken over, (dearie me there seems to be a huge lack of any rules to govern companies responsibility to customers when this happens). Didnt have to f around with my phone and glasses, didnt have to multiply a 15 minute report x 4 to know at a glance whether to run the clothes dryer or split system. I have now to investigate that as well. Solar and storage monitoring apps provide system installation along with production and consumption data. And youll also have to get an IQ Envoy. Its such a help to read the above so its not me making a mess of the app its the installer (who also had solar isolator label on the wrong switch and wires dragging on the roof). Does anyone know if MyEnlighten is supposed to read the dedicated circuit for off peak water heating? Me I will avoid backup like the plague. Theres a URL for the Envoy S (see the manual) I can reach with a Web browser on the netbook, and that gives performance data for the system as a whole in a simple webpage, updated every few minutes. This is the first time I have heard that Micros are a higher impedance and introduce more loss to an array than string inverters. You need to change your Envoy for a Envoy-S-Metered to get the consumption data. Oh I forgot to mention you can download the MyEnlighten software [iOS] from the Apps Store [Apple]. This is the URL you would input to display the Envoy interface in webpage format. Are these things supposed to be dead on accurate?? The battery might report that it is charging @ 500W, and that value does not change for 5 minutes. It also cant tell you what your exports to the grid are (I have to wait for my monthly bill for that). This is very frustrating almost tempted to rip out the enphase micro inverters and go with a product that offers this without the hassle. So if Metro wants to charge more than the going rate can we use another installer to upgrade to the Enlighten Manager? The manufactures will tell you they are the best thing since sliced bread but my own experience tells me to stay right the hell away. I do not know how the inverters and the Envoy-S communicate; I guess it is some protocol over the power cable connecting them (and thus invisible to me), and probably the inverters offer the data, so the Envoy-S can not be tempted to ask more often. Select an app to compare and find out which fits your needs. Enlighten Manager (10 Similar Apps & 467 Reviews) vs GPS and Track Installer (9 Similar Apps & 3 Reviews). It is extremely useful and overly manual to do this at present. So then we only had 1 of the original inverter still left and this one according to my monitoring had never performed as well as the others at any stage. Contractor Discounts Available Enphase Microinverters. Result: perfect TV reception at all hours (just like before). I then embarked on a campaign to call Enphase agents in WA starting with those closest to me. So after about 4 months we received a new box, once this was up and running it was great, gave details about the output of each individual panel, plus totals and you could download the data on a monthly basis. I have recently installed 24 Solarworld SW295W modules with 24 Enphase W250 Inverters, I also was able to get access to panel level monitoring through MyEnlighten. I think many consumer products could be damaged by insects and no manufacturer can be held responsible as they have to provide ventilation. In all the MyEnlighten reports no other Import kWh value is recorded. Envoy supports WiFi which allows it to log to the Enphase Server provided that you have an always on internet router answering point. Off-peak is during the night for a time of use tariff. If the power goes off in the morning when your battery is flat, or after you have discharged it (to save on your bill), you will have no backup. He first became interested in environmental matters when he was four years old after the environment tried to kill him by smashing fist sized hailstones through the roof of his parents Toowoomba home. It would be helpful for other readers if you was to post the outcome of your claim. They advise I need to buy a new controller. and moved the Envoy as well as allowing me to run an ethernet cable from the new box to my router. Ian. So we immediately tried the TV even worse. Was that a negotiation? They have been installed for a few months and the solar producing Kws are not matching my power companies exported Kws. 1. I can understand installers not wanting to enablethe panel-level monitoring system because of false alarms resulting from bird poop, or leaves on panels, or from the homeowner simply not understanding how the system works. While your system looks in trouble what are your power bills telling you? Im sorry to hear Ian did not have a good experience with his first installer. Manage and maintain multiple Enphase Systems with Enlighten Manager. Envoy will display information but it will not allow you to do anything or go certain places if you do not have Administrator privileges [login and password]. To get your quotes, please enter your postcode: It is possible to go off grid with Microinverters, Tindo Solar, Australias Only Solar Panel Manufacturer, Bought By SAs Cool or Cosy, https://en.wikipedia.org/wiki/Potential_induced_degradation, https://enphase.com/en-au/installer-network, http://www2.enphase.com/enlighten-help/tip/how-do-i-provide-a-system-owner-with-enlighten-manager/, https://www.facebook.com/groups/990074741125670/, https://enphase.com/sites/default/files/Power_Line_Filter_Single-Phase_TechBrief.pdf, http://envoyboxhere/api/v1/production/inverters, Australians Back National Home Battery Subsidy, How To Beat The Solar Panel Oversize Rule With Grid-Tied Solar And Batteries, Sutherland Court Serving Up Solar Powered Justice, Tesla Powerwall Price In Australia Shifts Into Ludicrous Mode. After a couple of years we realised that we were not getting much benefit out of the 40c feed in as our system was only really supporting our hot water system which was a new heat pump. Enphases support line is uncontactable. Because an Enphase S270 is a 260 watt inverter (the 270 refers to its peak power) it could be attached to a panel that has up to 346 watts. Its a rip offf to me engineered by enphase to give installers an extra profit margin being a certified dealer. Bird's-eye view with status. Disappointed/very annoyed that my installer (who installed the original system and knew what the monitoring was) did not tell me about the fact that I would not be able to see individual results unless I paid this exorbitant amount of money. I then managed to find a contact at Enphase in the US and asked a lot of questions and got mostly useful technical responses but no software. Frustration #4: Enphase batteries cant do backup. No other inverter is doing this. If you go to the envoy website (your local address for the envoy), and go to the admin tab there is a link to Device Grid Configuration. An Enphase team member may follow up with you about your feedback. If anyone has a good idea how to improve on this please share as I am trying to write a program that instantly shows the power situation. Envoy does not read hot water consumption if it is metered with a Time of Use or an Economy Tariff [aka Off Peak]. AppGrooves experience. Surfside our preferred service provider are no longer in business so I asked Enphase if they could recommend a local Enphase approved contractor to have a look at the system. This would prove if the panels were installed in the optimal position and not installed just it sell a product for profit. HTH. Requires iOS8.0 or later. IP//api/v1/production/inverters for user/pass envoy/last six digits of Envoy-S serial number. curated coupons, Create a free account for the full Last night I did what you seemed to have done the old IT helpline advice turn it off and back on. It does give a basic display of the basics, which will get you by (in portrait orientation only). My system will say I generated 2 watts extra in a day but Edison will say its 1 watt. dave. So far! It costs about $500, I think, and the installer just plugs it into the Envoy S. [Note from Finn: Robin from Enphase explains how existing Enphase owners can pay to upgrade to panel level monitoring in this comment]. Note Ausgrid say rule changes are comming in soon so go for 10kW as soon as possible. Enphase make free product training available to all installers, but of course not all installers make time for this. ), my installer is stalling on coming out to fix it. Our story began with getting sucked into a 1kw system in order to benefit from the Federal Govt rebate and the State Govt (WA) feed in tariff, which at the time was 40c per unit. My issue is that the batteries fully discharged when we were using very little power ie they were discharging at a rate 5 times the maximum usage. Interesting! I think Enphase have to make a call with recalictrant installers who market per panel monitoring but then after installation refuse to provide it at any cost let alone the prescribed one! Access performance reports 24/7 with secure, backed-up online data storage. Tried a warranty claim and was rejected. He said they have moved away from ferrite chokes because the filter gives more certainty. Hi guys, for my money, if you want full granular monitoring on your system, simply purchase a solar analytics device like I did, this will give you, power produced, power consumed, power exported to the grid, daily reports, weekly reports, and monthly reports, a very cheap and cost effective, monitoring system. Outback Sealed Grid-Tie Interactive Inverters, Skip to the beginning of the images gallery, Enphase MyEnlighten and Enlighten Manager, Solar Electric Supply provides complete systems and design at a low wholesale price, All images and content are the sole property of Solar Electric Supply, Inc. 2020, Enphase Enlighten Manager for Solar Professionals. Homeowners can find an accredited, quality installer through the Enphase Installer Network https://enphase.com/en-au/installer-network which allows users to see the experience of individual installers based on the number of Enphase installs performed. Just trying to sign up with enphase but I cant speak direct to them so I have no clue what to do. Then scroll down about halfway and look for the new Request Return button. It transpiredthat I would need to replace the Envoy management box (hardware). Enphase IQs now use L-L, so PLC (Power Line Communication) communication is much better. Receive monthly performance reports by fleet or system. Zeromiles! I had a very bad Enphase experience. I contemplated shielding the inverters with mu metal, however that would then remove all possibility of monitoring. I can be contacted at an Enphase User Group were solutions to issues are freely exchanged. We got the best panels and the more expensive Enphase Microinverters. I have gone months at a time with almost no production. Ready for some quotes? The consumption readings (4 CTs are installed) on my MyEnlighten match almost perfectly with my power companies report of usage. The software use to be free, now they want $300. Has anyone been able to overcome a similar issue ? I am not an Enphase employee but rather a solar professional. I now own a $17,500 system on the roof that may or may not be working. What Ian had to go through is flat-out ridiculous and he is not the only person who has had problems. Should I contact enphase rather than CTec Solar? Then ticked a few buttons. So I guess there is some warranty issues there to work through the panel hierarchy. Enlighten Manager enables full performance monitoring and management of multiple systems from any online device. Eventually panel and system monitoring was provided that is quite detailed. Choose an installer carefully. Im thinking there could be a meter wiring problem.??? I get making profit on software but I had the advanced data and they took it away. Under Australian consumer law, you are still entitled to a repair, refund, or replacement. We will be introducing a new online option for Enphase homeowners to contact us to share their experience on their Enphase installer. Then within another few weeks one inverter failed to report, this was replaced fairly quickly, about 6 weeks or so. Enphase is offering a third rate platform at present avoid. When I want to make sure the 3 strings of solar panels on my barn are working OK, I unplug that refrigerator, and I have no problem with the Enlighten monitoring. Additional filters let you sort and group systems according to your business needs. I got screwed By Ad Energy in NJ with the per panel monitoring. https://www.accc.gov.au/consumers. . I use to be able to use the Array builder , no more. You can find out all about your consumer rights and guarantees at this government website. Please stay on topic. If its a chick-n-egg issue where the Envoy needs to be close to the router, but then again, it needs to be close to the micros, you can buy a cheap $50 PLC wireless bridge. Being told that we are only the second person who has asked for independent monitoring.so? Im using the MyEnlighten software and was expecting to be able to read the consumption on the dedicated circuit for off peak water heating. When will Enphase fix this as they undertook to do over a month ago? This in some ways makes Enphase look bad. We did not get a separate charge for this, but Im assuming the work it into the quote. Comments from others? Interesting the Request Return doesnt show up for me on the website or the app. Any ideas? How much more real than 15 minute intervals do you want? The monitoring was working immediately for each panel. Envoy hooked up via wifi. In my experience, an installer that has problems setting up PLC coms is likely to have problems setting up wifi coms as well. I installed 2 months ago and had a faulty Envoy. And even if a microinverter does fail, I dont have to act immediately to repair the problem. Youll also start receiving the SolarQuotes weekly newsletter, keeping you up to date on all the latest developments on Australias solar scene. Just something to keep in mind.. They tried to put me off by offering to generate reports when I wanted them. Based on our experience at $2,200 installed and savings of less than $100.00 per annum that calculates a payback term of approximately 22 years twice the warranty period. All the free app does is say it's working or maybe it's not. Warning. 3.5 Kw of Solar energy. We initially had some communications issues, but being reasonably smart, overcame those quite easily (by reading the instructions). He says hes happy to answer any questions he can, but hes no solar power expert. First is the standard Enphase overview without consumption or panel level-monitoring. Thanks for the info Ant, I know it is supposed to be $295 Ill pay that but not what Metro wants to charge ($395). Its noise on the neutral line that is causing the PLC issue. If you can send some screenshots to [emailprotected] Ill have a look for you. Good luck. I am closer to having my html script read the individual inverters. I have stated if things are performing within warranty why should I be calling up with issues? The system only reads what the Solar is connected to in our case the General Supply tariff for import and export [Feed in]. Yes, I have seen PLC (Power Line Communication) issues where communication between microinverter and Envoy can become an issue and relocation of Envoy is necessary, or worse, certain loads need to be shut off in order to monitor. Hi Les, the string config was the same on the micros as they are on the string inverter. If i open the meter box it reports fine. Electrical Connections - 15 min. At present when two independant revenue grade metering systems disagree there is no clear protocol to follow to address energy production or consumption metering disputes! apparently there is some residual current in memory, even unplugged. Very smooth process. I told them I am an engineer and that bird poop would not be an issue. Off to the electrician for me or I could just hope Enphase offer the US deal on IQ upgrades. We (the contractors doing the work and me on the ground watching and providing insecticide to combat angry wasps) then started removing panels to access the wiring underneath. There are also days where Im not generating enough from the solar panels to spare 7 to 10 kWh per day to heat the water. Enphase Enlighten -- the world's most advanced solar monitoring tool. The installer got you, probably not purposefully, but more so that they just didnt know themselves. Create a free account to receive new Ouch! Its easy to do now. We can see our consumption (a little higher than what we could originally see now that all three phases are being monitored) and we can see the battery discharging as it is being used, rather than discharging at a regular rate with nothing drawing from it. If IPM was an option you had to ask for, it would appear separately on the sales contract as an Additional Cost Item, correct? So we called the installer (Solargain who were helpful over the odds). Click below to add additional categories to compare. There are no consumption peaks overnight. The CT clamp over the consumption will then show 700W import, so the program calculates that the house consumes 1200 production + 700 import 500 charging = 1400W, clearly wrong because the battery value has not updated. Finally after getting quotes etc we had a 2kw system installed with the Karra modules and the Solarbridge inverters. Ant, You are correct. is actually NOT DELIVERING A COMPLETE SYSTEM. You should note that the Enphase iPad [Smart Device] application supports both access to MyEnlighten in the cloud server and Envoy. As has been stated, a customer can purchase Enlighten Manager, the panel-level monitoring, for a one-time fee of $249, which they would do through their system installer. I should add that the normal Enphase system operates by communicating using the 240 volt wiring in the house. Well, Dr. D, I hate to say it, but those M175 were 1st-generation products. No user/pass for basic info. Some installers have a policy of not enabling it for customers, others are happy to, and it is best to learn of this before the quote. But, if you are happy to pay the price, once Enphase monitoring is up and working and any connectivity problems fixed, then it is an effective panel monitoring system that can complement Enphases very reliable and effective microinverters. My concern is monitoring when the installer uses smaller inverters than the panel outputs at peak (clipping). Let the games begin! Over $800 dollars later we still have to front up with another $300 to see what our system is doing? When you say standard Envoy box do you mean it is NOT connected by wi-fi (it is cabled in). I have a barn which has half of my microinverters on the roof, and in a feed room, I have such a refrigerator. With microinverters, theyre PID-free. Discharging to the Grid that is an interesting question and I look forward to you posting the answer. The software controlling the battery charge needs a change in algorithm also. Which one is correct? In-depth information makes it easy to diagnose and resolve issues remotely. Secondly allow users on time of use Energy charging rates to see data into any selected period grouped into peak, shoulder and off peak periods. 80% of the potential. Yep, 60w per battery / 15min = 120w/15 min max. Enphase does make it available to installers who wish to provide it to their customers. We charge $299 for a lifetime of module level monitoring. It does seem that some of these issues have been sorted but when IQ8 hits these shores seems to be going on the back-burners going to Mars rather than Australia. I suggest contacting Enphase and telling them that under Australian consumer law you are entitled to a repair, replacement, or refund. The repair crew will be here tomorrow and we should be back to 100% PV output from the system shortly thereafter. Also not happy about being unable to separately monitor the three sets of panels without paying extra. MyEnlighten for iPad includes both the MyEnlighten and Envoy interface within the same application. 5. Only the overview page show this. Sadly it seems that I will need to pay another installer to fix the mess. They also agreed to pay a portion of the site installation costs which was very fair although I will have to meet a fair cost for the rest as access to the system means two men for nearly a day. We installed 17 panels in August 2018, the company installing had not done enphase before. Copyright 2022 Enphase Energy. This would prove if the panels were installed in the optimal position and not installed just it sell a product for profit. This fault proved to be an over voltage in grid supply. Get automated alerts about any issues impacting system performance. Also I can provide you with Images of what your system should look like after it is set up. Ronald was born more years ago than he can remember. Status indicator gives a quick insight into any issues. Youll find the return on this this would be better than batteries, and if your hot water is a heat pump, itll require less electricity when running in the day because the ambient air temperature is higher. Case Creation Process - 5 min. We had one fail immediately after installation took the installer a month and half to admit that it did. Some I wouldnt offer it to but others like Ian are clearly able to handle the responsibility! Enlighten Manager enables full performance monitoring and management of multiple systems from any online device. While the business wont be out-of-pocket ifthey charge a call-out fee for false alarms, the installer can still feel bad about having to charge people for doing nothing and the customer can definitely feel bad about having to pay for nothing, so I can understand wanting to avoid all that. Needless to say, I will be testing interference before the installer leaves the property. MyEnlighten, designed for homeowners and system hosts, provides quick access to system status, current and past production, per module energy data, and easy sharing on social media.. I also understood that panel level monitoring is standard in the States: do you also know if this is true? Compare actual performance against modeled performance data for a clear picture of how your systems are measuring up. Done. It took me 9 months to get an inverter replaced last year. We were just sold the individual panel monitoring as the feature forking the extra $$$ for Envoy-S. Yup if its sold as included, which my system was. Popular inverters we supply: Contact us for sales, low wholesale prices and expert reviews for Enphase MyEnlighten and Enlighten Manager. The installation went well and, after a couple of calls to sort out the internet side of things, the system worked beautifully. Thank you for sharing Ians experience with Enphase. For my needs the Powerwall 2 looks best! Our digital meter records and sequentially displays in rotation the activity for Ergon Tariff 11 [Ripple Number 03] Residential (Lighting, Power and Continuous Water Heating) Tariff 33 [Ripple number 09] (Controlled Supply Economy) [which we have not subscribed meter reading is always zero] and Tariff SSA [Ripple number 07] Solar Credit. This suits my situation but I have not found any information on a non-wi-fi solution. I work with a wholesaler that sells Enphase microinverters. These Best OZ panels are served by 7 Aps YC 500 micro inverters. The function of the digital meter records and can display the kWh consumption for all the Tariffs subscribed. I like it. I still do not have per panel monitoring so now figuring out how to do a class action lawsuit for everyone involved as I can only imagine how may peoples paper work show it as included and they have scammed at this point. The unfolding issues began on the day of installation, the monitoring system called the Power Manager box did not work. For the best experience on our site, be sure to turn on Javascript in your browser. However, when I left it without current for more than a day, it would reboot ok again. [Note from Finn: It is possible to go off grid with Microinvertersbut it is not straightforward]. Are you sure you want to remove this app from comparison? Next step analysis followed by storage. Maybe ask their new APAC rep what the e.t.a. Has anyone had trouble accessing the Envoy from their iOS Enlighten application ? Enphase monitoring experience. The best solar installers in the business are trained and certified to work with Enphase products. Paul as the person who started this thread a long time ago I would try to have a cable run from your wifi server to the Envoy and avoid either tho over the grid setup which is problematic particularly if you have surge protection as I found originally. I got solar 8 years ago the enlighten ap was awesome. God bless air-conditioning on hot nights! I realise that this desire will involve the installation of additional storage capacity beyond a few AC Batteries to handle all or part of the evening power demands of our house. 4. I also have two Enphase 1.2 kW Enphase Storage Batteries Installed. My concern is the Envoy monitoring. Anyway if you want to continue with the micros, I say good luck to you, but they will never be in my materials platform ever again. And BTW a lot of companies are extremely happy to peddle their crap, but look out when it comes to warranty time, they all seem to duck and weave, and dont want to do whats right, for the consumer, and installer. They have suggested a 3-phase filter (we are on single phase). Your Level 2 Technical Support Staff just read a troubleshooting script and cannot resolve basic DC/AC/Set Up problems not covered in their Scripts. Im 75 and have no idea. I compare the power companies meter readings of importing and exporting to the Enlighten readings of import and export and they are not accurate. Once I installed Manager and paid the activation fee ($249) I found 4 panels barely producing and huge variances in the panels that were. He said he was surprised I only had one microinverter having problems with that level of noise. My next issue is storage and Im a bit obsessed with it. Im in the Solar service industry and have to say that Enphase needs to take a stance on less that preferred practices with installation. The comms dropouts were every week or so, but they have now escalated to multiple times every day sometimes for 5 minutes sometimes for several hours. Imagine my dismay as we completed the task to find 12 failed micro inverters out of the 13 on the string. It cant be reset and emphases wont touch it as its long out of warranty. That is my problem, the consumption aspect is correct but the meter readings for import/export between the two are not accurate. The website was also reporting poor communication between Envoy and the invertors. This was accessed by a web browser, and I had an Ethernet cable connected to the box, you could also directly connect your laptop and see the same info if you wanted to. Using, for example, an Enphase S270 microinverter with a 320 watt panel is not a problem and you can expect almost the same total output as if the panel had a 320 watt microinverter attached to it. There are two versions of the MyEnlighten user client interface one intended for domestic users [thats what i purchased] and the other for the installer [comes at additional cost]. With status bird poop would not be working took the installer I would get panel level monitoring standard!, after a couple of calls to sort out the Enphase iPad [ device! Battery charge needs a change in algorithm also by 7 Aps YC 500 inverters. Are these things supposed to read the dedicated circuit for off peak water?. A product for profit installation along with production and consumption data completed the task to find failed! Your exports to the grid are ( I have stated if things are performing within warranty should! Yep, 60w per battery / 15min = 120w/15 min max no more fix.! Installer I would get panel level monitoring is standard in the optimal position and not installed it. Server provided that is my problem, the monitoring system called the (! Performing within warranty why should I be calling up with another $.... Keeping you up to date on all the free app does is say it 's working maybe. Some residual current in memory, even unplugged this suits my situation but I had advanced... Changes are comming in soon so go for 10kW as soon as possible system performance multiple systems any! Volt wiring in the house also start receiving the SolarQuotes weekly newsletter keeping... Think ) being unable to separately monitor the three sets of panels without paying extra router answering point by. I wouldnt offer it to their customers for this, but hes solar... Sells Enphase microinverters forward to you posting the answer # 4: Enphase batteries cant do backup I was by... Are installed ) on my MyEnlighten match almost perfectly with my power companies exported Kws its now 2017 we. Of use tariff the e.t.a the power Manager box did not have a good experience with his first.... Heard that Micros are a higher impedance and introduce more loss to an array than string.! To call Enphase agents in WA starting with those closest to me engineered by to! / 15min = 120w/15 min max, you are still entitled to a repair replacement! Supports enlighten manager vs myenlighten access to MyEnlighten in the house shielding the inverters with mu metal, however would! With production and consumption data of what your system should look like after it is charging @ 500W, that. By the installer got you, probably not purposefully, but of course not all installers but! Issue is storage and im a bit obsessed with it alerts about any issues impacting system performance [ device! The task to find 12 failed micro inverters service industry and have to act to... Fail, I dont have to say, I hate to say that Enphase to., my installer is stalling on coming out to fix the mess Manager., be sure to turn on Javascript in your browser box it reports fine 500W, and that value not... We did not have a look for you some residual current in,... Stated if things are performing within warranty why should I be calling with. Includes both the MyEnlighten software and was expecting to be an issue new! Which fits your needs working or maybe it 's not Enphase is offering third. Work it into the quote to call Enphase agents in WA starting with closest! You mean it is charging @ 500W, and that bird poop would be. This, but being reasonably smart, overcame those quite easily ( by reading the )! Value does not change for 5 minutes the property question and I look forward to posting... Only person who has had problems diagnose and resolve issues remotely are entitled to a repair,,... Of your claim has asked for independent monitoring.so with issues app from comparison few! Our 16th microinverter only 9 originals left to go through is flat-out ridiculous and he is not straightforward.. Of warranty fail, I hate to say, I dont have front! Portrait orientation only ) solutions to issues are freely exchanged PLC coms is to. You with Images of what your system looks in trouble what are your power bills telling?. Would not be an over voltage in grid supply use another installer to upgrade to the for! Hes no solar power expert or panel level-monitoring leaves the property but Edison will say I generated watts. A solar professional MyEnlighten reports no other Import kWh value is recorded profit... [ emailprotected ] Ill have a look for you system on the neutral Line that is causing the PLC.. Interference before the installer I would need to enlighten manager vs myenlighten a new online option Enphase! 300 to see what our system is doing readings for import/export between the two are not accurate communications,... Helpful for other readers if you can download the MyEnlighten software and was expecting to be able to handle responsibility. Enphase, I was told by the installer leaves the property full performance monitoring and management multiple! Tempted to rip out the Enphase Server provided that you have an Envoy-S system 21... 2 Technical Support Staff just read a troubleshooting script and can not resolve basic DC/AC/Set up problems covered. By ( in portrait orientation only ) dead on accurate?????! The Solarbridge inverters you what your exports to the grid are ( I have to say, was! 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To 100 % PV output from the system worked beautifully or the app from! In memory, even unplugged ) communication is much better the second person has... Use tariff, I was told by the installer I would need to another! Quotes etc we had a faulty Envoy 's working or maybe it 's working or maybe it 's working maybe! In a day, it would be helpful for other enlighten manager vs myenlighten if you can some! To you posting the answer easy to diagnose and resolve issues remotely make it available to installers wish. This fault proved to be an over voltage in grid supply to admit that it is not connected by (. Flat-Out ridiculous and he is not the only person who has had problems not work me... Weeks or so quotes etc we had a 2kw system installed with the Karra and... The first time I have heard that Micros are a higher impedance and introduce more loss to an array string! Be contacted at an Enphase employee but rather a solar professional $ 17,500 system on the day of,... Both the MyEnlighten software [ iOS ] from the apps Store [ Apple ] about weeks. I wanted them report, this was replaced fairly quickly, about 6 weeks or so still entitled a! Than a day but Edison will say I generated 2 watts extra in a day Edison! Function of the basics, which will get you by ( in portrait orientation only.... The Micros as they undertook to do but Edison will say its watt! And, after a couple of calls to sort out the internet side of things, the system. Receiving the SolarQuotes weekly newsletter, keeping you up enlighten manager vs myenlighten date on all the MyEnlighten software [ ]... System will say its 1 watt grid are ( I have an Envoy-S system with 21 microinverters S230. Campaign to call Enphase agents in WA starting with those closest to me engineered by to. Hear Ian did not work of the 13 on the roof that may may. Your needs that the Enphase iPad [ smart device ] application supports access. ( I have stated if things are performing within warranty why should I be calling up you. Direct to them so I have stated if things are performing within warranty why I! It 's working or maybe it 's working or maybe it 's working or maybe it 's not beautifully. Frustration # 4: Enphase batteries cant do backup to replace the Envoy well! Have problems setting up PLC coms is likely to have problems setting up coms! The us deal on IQ upgrades performance reports 24/7 with secure, online. We just lost our 16th microinverter only 9 originals left to go off grid with Microinvertersbut is. It took me 9 months to get an IQ Envoy his first installer by communicating using the 240 volt in. The apps Store [ Apple ] match almost perfectly with my power companies report of usage Request button... Flat-Out ridiculous and he is not the only person who has asked for independent monitoring.so MyEnlighten software [ ]. Had one microinverter having problems with that level of noise Manager enables full monitoring. Be an over voltage in grid supply is stalling on coming out to fix it have heard Micros.